Talent.com
Strategic Account Director - Retail Media
Strategic Account Director - Retail MediaGoodway Group • Charleston, SC, US
[error_messages.no_longer_accepting]
Strategic Account Director - Retail Media

Strategic Account Director - Retail Media

Goodway Group • Charleston, SC, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Strategic Account Director - Retail Media

Goodway Group is one of AdAge's 2025 BEST PLACES TO WORK! As an independent and remote-first media and marketing services firm with a 90+ year history, Goodway Group has the security of an established company combined with a start-up feel. With leading data-driven and technology-enabled digital media and marketing services firm with teams in the U.S. and the UK, our diverse team of digital strategists, media practitioners, technologists and data scientists have won the most prestigious awards for innovative marketing technology, impactful work and inclusive remote-first places to work including being honored as a multiyear winner in Ad Age Best Places to Work, Ad Exchanger's Best Use of Technology by an Agency Award and two MarTech Breakthrough Awards and a certified service partner to The Trade Desk.

The Strategic Account Director (SAD) is a senior leadership role responsible for the overall strategic vision, client relationship management, and business growth across assigned Lines of Business (LOBs). Acting as the primary point of contact for clients, the SAD ensures that all campaigns align with client objectives, integrates cross-channel media strategies, and identifies opportunities for business expansion. This role requires a combination of thought leadership, client empathy, and internal orchestration of subject matter experts (SMEs) to deliver seamless campaigns.

What You'll Do

  • Own the client relationship and drive business outcomes for key enterprise accounts.
  • Lead integrated cross-channel media strategies that align to client objectives and category dynamics.
  • Partner with internal subject matter experts (Media, Analytics, CX) to design cohesive, measurable media plans.
  • Identify and secure new business and organic growth opportunities within existing accounts.
  • Oversee client satisfaction by anticipating needs, addressing issues early, and ensuring flawless delivery.
  • Serve as the senior point of contact for quarterly business reviews, turning insights into future opportunity.
  • Lead new business pitches, partnering with Business Development and channel experts to win competitive accounts.
  • Mentor and coach account leads and managers, building strong communication and client service skills across the team.

How You'll Know You're Succeeding

  • Client retention exceeds 95%, and revenue per client grows 1015% year over year.
  • You're leading quarterly business reviews (QBRs) that spark new ideas and result in upsell or cross-sell activity.
  • Clients see you as a strategic advisor, inviting you into conversations about their future, not just their campaigns.
  • Internal teams feel clear, aligned, and energizedable to anticipate client needs because you've set the vision.
  • Cross-functional collaboration feels seamless, with zero major escalations and consistent 5 / 5 client satisfaction scores.

    • Who You Are

  • You have a minimum of seven years of working in paid digital media, either within account management or media, inclusive of Paid Search, Paid Social, and Programmatic (display, native, etc.) and have a working knowledge of the overall marketing landscape with the ability to lead and guide CMO level client discussions.
  • 10+ years of holistic marketing and media experience and strong knowledge of the digital media and programmatic ecosystem.
  • 6+ years of digital marketing / media experience with a heavy focus on strategy and working directly with senior stakeholders.
  • 6+ years with direct client management and people management.
  • You have strong analytical and problem-solving abilities (creative analytics) with the ability to provide strategic direction to clients and keep them apprised of industry trends to understand market demand and competitive trends.
  • Deep knowledge and proven success with pitching to big brands.
  • Proven success selling value and business growth over cost savings.
  • Strong business acumen and ability to zoom in, out, and across topics while quickly synthesizing information to add value to client and internal conversations.
  • Ability to manage change well, a motivated self-starter with a team-player mentality, and potential to travel up to 20% (including two required all company trips per year) of the time.
  • Bachelor's degree or equivalent training in a technical discipline. Advanced degree, professional certification, or equivalent training preferred.
    • [job_alerts.create_a_job]

    Strategic Account Director • Charleston, SC, US

    [internal_linking.related_jobs]
    Regional Manager

    Regional Manager

    Caliber • North Charleston, SC, US
    [job_card.full_time]
    Caliber Collision has an immediate job opening for a Regional Manager to perform all-purpose duties, which may include, but not limited to direct and lead Center operations (production and administ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Internal Account Director (Recruitment & Retention)

    Internal Account Director (Recruitment & Retention)

    Syneos Health / inVentiv Health Commercial LLC • Charleston, SC, United States
    [job_card.full_time]
    Internal Account Director (Recruitment & Retention).Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success.We translate unique cli...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Director of Business Analytics

    Associate Director of Business Analytics

    Southern New Hampshire University • Charleston, SC, United States
    [job_card.full_time]
    Southern New Hampshire University is a team of innovators.Individuals who believe in progress with purpose.Since 1932, our people-centered strategy has defined us - and helped us grow a team that n...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Charleston Legal Access - Executive Director

    Charleston Legal Access - Executive Director

    thredpartners • North Charleston, SC, US
    [job_card.full_time]
    Search Committee of the Charleston Legal Access Board of Directors to fill the Executive Director role.If you are interested in this role and want to learn more, please email us at thredpartners@th...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Strategic Account Executive

    Strategic Account Executive

    Jellyfish • Charleston, SC, US
    [job_card.full_time]
    Strategic AEs to join our team.We are looking for high performing individuals with a strong track record in Strategic Enterprise B2B sales. If you are consistently over-achieving your sales goals an...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Account Manager

    Account Manager

    Penhall Company and Penhall Technologies • Charleston, South Carolina Metropolitan Area, United States
    [job_card.full_time]
    This role is critical in driving revenue growth, providing excellent customer service, and building strong networks within the market. The Account Manager will handle "Come Do" or service work as we...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Physical Therapist - Clinic Director

    Physical Therapist - Clinic Director

    US Physical Therapy • North Charleston, SC, United States
    [job_card.full_time]
    Founded in 2006, Carolina Physical Therapy and Sports Medicine is your local, privately owned outpatient physical therapy practice with 10 convenient locations across the state.Our commitment to ex...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Provider Engagement Account Manager

    Provider Engagement Account Manager

    Centene • Charleston, SC, US
    [job_card.full_time] +1
    You could be the one who changes everything for our 28 million members.Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll ha...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Occupational Therapist (OT) - $1,700 per week in Charleston, SC

    Travel Occupational Therapist (OT) - $1,700 per week in Charleston, SC

    AlliedTravelCareers • North Charleston, South Carolina, US
    [job_card.full_time]
    AlliedTravelCareers is working with Marvel Medical Staffing to find a qualified Occupational Therapist (OT) in Charleston, South Carolina, 29401!. Specialty : Occupational Therapist.Location : Charles...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Account Manager (Columbus, OH)

    Account Manager (Columbus, OH)

    Sonepar USA • North Charleston, SC, United States
    [job_card.full_time]
    As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Strategic Account Director (Remote)

    Strategic Account Director (Remote)

    Guild • Charleston, SC, US
    [filters.remote]
    [job_card.full_time]
    Strategic Account Director (Remote).At Guild, we believe talent is everywhere and that opportunity should be too.We continue to have our home and headquarters in Denver, but we have embraced a dist...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Technical Account Manager

    Senior Technical Account Manager

    Relativity • Charleston, SC, United States
    [job_card.full_time]
    The Technical Account Management Team proactively supports our customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products.As a membe...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Strategic Account Executive

    Strategic Account Executive

    Saviynt • Charleston, SC, US
    [job_card.full_time]
    Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard the...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Strategic Account Executive

    Strategic Account Executive

    SHI • Charleston, SC, US
    [job_card.full_time]
    The Strategic Account Executive is tasked with mastering SHI's value proposition to exceed revenue and profit goals by developing strategic sales approaches and cultivating relationships with both ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Team Lead

    Sales Team Lead

    Hilton Grand Vacations • Charleston, SC, US
    [job_card.full_time]
    Point of Sales Marketing Team Leader.Do you enjoy speaking with guests and selling wonderful vacation packages? If so, don't miss the opportunity to apply today!. This position is directly respo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Accounting Account Manager

    Accounting Account Manager

    Angela Adams Consulting Inc • North Charleston, SC, United States
    [job_card.full_time]
    Are you tired of working 80 hours a week? Join our team to take what you love about working in the insurance industry to a whole new level. Serve people all over the country through hundreds of agen...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director, Strategic Account Management - North Central Region

    Director, Strategic Account Management - North Central Region

    Takeda Pharmaceuticals • Charleston, SC, US
    [job_card.full_time]
    Director Of Strategic Account Management.This Director of Strategic Account Management role will be regionally aligned to the North Central Region (Illinois, Michigan, Minnesota and Ohio) major onc...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Ladson, South Carolina, US
    [job_card.full_time] +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...[show_more]
    [last_updated.last_updated_30] • [promoted]