Operations Manager

About AFLALO

AFLALO is a modern house defined by elegance, opulence, and bold femininity. As we scale

our Soho studio, prepare to open our flagship store, and build a new atelier / workshop, we are

expanding the operational foundation that will support our next chapter of growth. With

additional retail and office spaces coming online, we are assembling a best-in-class team to

help define and elevate the brand’s operational excellence across every touchpoint.

Role Overview

We are seeking a highly organized, hands-on Operations Manager to build, manage, and

continuously improve the core operational infrastructure of the company. This individual will

oversee logistics, inventory, warehouse operations, office management, and overall operational

workflow across HQ, studio, and retail.

The ideal candidate is both strategic and willing to roll up their sleeves—comfortable managing

processes and people, but also ready to jump in and pack boxes, receive fabric, or troubleshoot

a delivery when needed.

Key Responsibilities

1. Logistics Management

• Oversee inbound and outbound logistics, including freight forwarders, customs brokers,
• carrier relationships, and returns logistics.
• Ensure on-time deliveries for raw materials, finished goods, and ecommerce orders.
• Develop systems for freight tracking, documentation, and operational reporting.
• Support hands-on execution when needed (e.g., shipping boxes, receiving materials).

2. Inventory Management

3. Warehouse & Fulfillment Operations

4. Retail Operations Support

across channels.

5. Facilities Coordination

6. Office Management & HQ Operations

brand.

7. Customer Service (Escalations)

to shipments, returns, and product accuracy.

processes.

What We’re Looking For

Experience & Skills

Attributes

experience.

Why Join AFLALO

This is a rare opportunity to help build the operational backbone of a new luxury brand from the

ground up. You will work directly with leadership, influence key systems and processes, and

contribute to an ambitious and creative company in its most formative stage.