Director of ServiceNow Solutions

A company is looking for a Director of ServiceNow Solutions & Integrations.

Key Responsibilities

Define and execute the strategy for the ServiceNow platform and its integrations

Oversee integration design and implementation between ServiceNow and enterprise systems

Manage and mentor a team of leaders, engineers, and architects responsible for ServiceNow development

Required Qualifications

Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (Master's preferred)

12+ years of progressive IT experience, including 7+ years with ServiceNow

Proven experience leading large-scale ServiceNow programs and managing integrations

Deep understanding of ITSM principles and frameworks, with ITIL Foundation certification preferred

Strong leadership experience managing multiple teams across global operations