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Automotive Warranty Administrator - Richmond, VA
Automotive Warranty Administrator - Richmond, VAPatterns india • Richmond, VA, United States
Automotive Warranty Administrator - Richmond, VA

Automotive Warranty Administrator - Richmond, VA

Patterns india • Richmond, VA, United States
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Role : Automotive Warranty Administrator

Location : Richmond, VA

Shift : Mon - Fri 8 hour Shift

Type : Can work remote after training

Job Responsibility :

  • Working as part of the warranty team to initiate, process and close warranty claims in the most efficient and cost-effective manner
  • Communicating with repair facilities, vendors and customers via phone, email and IM to process claims
  • Utilizing specific customer and vendor guides to meet each of their respective needs
  • Negotiating and paying warranty claims once complete
  • Developing relationships with vendors' warranty teams
  • Making pre-install calls to technicians to provide part-specific installation guidelines
  • We offer competitive benefits including paid time off, health insurance for employees and 401K with match. Pre-COVID, this was an office position; now however, full-time remote work is an option after training.

Benefits :

  • Employee assistance program
  • Flexible spending account
  • Health savings account
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    Warranty Administrator • Richmond, VA, United States

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