Area Service Manager

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Opportunity with Evoqua, a Xylem Brand - Area Service Manager (Northern California | Bay Area)

Evoqua, a Xylem brand, is excited to announce an exceptional leadership opportunity for an Area Service Manager in the Northern California (Bay Area) region. This is a high-visibility role for a proven operator ready to lead at scale and make a real impact in the water treatment industry.

This onsite position offers potential hybrid flexibility after full training , with relocation assistance available if needed.

As Area Service Manager, you'll own and lead service operations across the region, drive operational excellence, build and inspire high-performing teams, and optimize processes to deliver results. You'll have full accountability for a $40M P&L , playing a critical role in advancing Evoqua's mission to deliver sustainable water solutions to customers and communities.

This role is ideal for a dynamic, experienced leader who thrives in complex environments, values accountability, and is energized by leading people, performance, and purpose.

Company Vehicle Assigned

Two direct reports (Managers) and 23 extended reports

Leadership:

Proven track record of leading high-performing teams across diverse operational environments. Skilled in building and nurturing a culture of accountability, collaboration, and continuous improvement.

Team Development: Recruiting, mentoring, and coaching team members to achieve individual and organizational goals

Employee Engagement: Fostering a positive work environment that promotes inclusion, recognition, and professional growth.

Performance Management: Setting clear expectations, conducting regular evaluations, and implementing development plans to drive results.

Full area ownership for business operations and performance of assigned customer base.

Maintain an increasing customer base as well as operations contribution performance, full P&L ownership, and customer satisfaction.

Consistently achieving financial targets and safety objectives in a fast-paced high transaction and customer focused environment.

Core Responsibilities and Tasks:

Ensure efficient service execution of all new and existing business to deliver world class performance

Able to quickly respond and resolve customer issues with a win-win mindset.

Drive best in class EH&S culture and processes, including stewardship of the Evoqua Safety Process.

Deploy, execute, and focus the vision, mission and strategy for the business.

Enable entrepreneurial and innovative thought leadership.

Empower employees to explore operational efficiencies and expanded service offerings.

Collaborating with business partners to manage day-to-day challenges and issues associated with operating the business, providing meaningful solutions to our customer and internal stakeholders.

Develop and maintain strong partnerships with our top 20 customers within the region.

Maintaining comprehensive knowledge of the competitors strengths, weaknesses, and competitive advantages.

Communicates with all levels of the organization.

Understands that effective communication is vital to successfully conducting business inside and outside of the Company.

Ensures communication flows freely up, down, and across reporting lines.

Practice positive leadership and coaching within your organization and networking internally to drive positive changes and outcomes with peers.

Continually assesses and attracts best talent. Seeks to develop and train best in class talent through performance management and a balance of internal development / promotion and external hiring.

Continuous improvement of operations efficiencies at all levels of the business, drive the organization for ongoing productivity, customer satisfactions, and profitability improvement.

Able to think strategically and execute tactically.

Full P&L ($40 Million), inventory, AR, and capital expenditures ownership.

Position Requirements:

Bachelor's degree: Business Administration, Engineering

Preferred: Advanced degree or equivalent combination of education and experience.

5-8 years leadership experience in management and successful demonstration of key responsibilities and knowledge.

Proven leadership and collaboration skills with the ability to effectively supervise, coach, and influence employees.

Mechanical aptitude

Experience in the water treatment industry

Ability to manage dispersed workforce.

Additional Details Highly proficient in MS Office suite of products (Excel, Outlook, Word, PowerPoint).Familiarity with SAP and MS Dynamics is a plus.

The estimated salary range for this position is $145,000 to $193,000, 15% bonus and a ssigned Personally Assigned Vehicle. ** Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. **

At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

Xylem does not provide visa sponsorship for this position

#LI-JRT05

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation