Talent.com
Service Technician Lead
Service Technician LeadGordon - Service Experts • Oklahoma City, OK, US
Service Technician Lead

Service Technician Lead

Gordon - Service Experts • Oklahoma City, OK, US
[job_card.variable_hours_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.permanent]
[job_card.job_description]

Position Title : Service Technician Lead

Reports To : Field Supervisor or General Manager

Status : Full-time, Regular position

Category : Technician

Location Name : Gordon's Service Experts

Location Address : 12354 S Sunnylane Rd, Oklahoma City, OK 73160

Why You Should Join the Service Experts Team?

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

Service Experts Company Perks and Benefits for YOU

  • Top Pay for Top Performers, including incentive and bonus opportunities ( depending on the position )
  • Our Top Technicians earn over $100,000
  • Generous PTO provided
  • 24 paid days off within your first year of employment (vacation, personal holidays, & national holidays)
  • 29 paid days off after your 2nd year of employment
  • Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.
  • Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs
  • Company-provided smart phone , tablet , uniform plan , and tool replacement program
  • Well make you better at what you do with our internal Training Academy
  • Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions
  • Company-paid employee Life Insurance with options for YOU and your Family!
  • Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work
  • Supplemental benefit programs such as : Legal advice, pet insurance, and health advocacy programs

Come join the BEST and the BIGGEST team in HVAC : Service Experts Heating, Air Conditioning, & Plumbing!

Position Summary :

Under minimal supervision, performs diagnostic and service work on residential and / or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer.Works under the direction of the Field Supervisor or General Manager.

Key Responsibilities :

  • Works under minimal supervision to perform residential and / or light commercial service and maintenance calls
  • Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner
  • Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner
  • Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks
  • Completes routine maintenance and equipment cleaning as needed or required
  • Responsible for delivery and removal of parts and equipment needed to complete service work
  • Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer.
  • Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability
  • Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction
  • Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.
  • Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for
  • Represents the company professionally, honestly, and ethically in all business matters and activities
  • Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders / replenishes vehicle stock as needed
  • Performs similar / other duties as needed or assigned
  • Regular, reliable attendance

    • Health & Safety Roles and Responsibilities :

  • Reports any unsafe acts, conditions and hazards to direct supervisor / manager immediately
  • Reportsanycontraventionoflegislationorcompanypolicy, procedureorprogramtodirectsupervisor / manager immediately
  • Corrects substandard acts or conditions within area of control
  • Usesandmaintainsappropriatepersonalprotectiveequipment(PPE) asprescribedbycompanyprogram(s) or procedure(s)
  • Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or worn
  • Complies with the general rules as prescribed by company program(s) procedure(s)
  • Operates devises or equipment as prescribed by company program(s) or procedure(s)
  • Participates in any safety initiatives, teams, or committees
  • Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately
  • Providesinputondevelopingsafety initiatives and plans toeliminateexposuresthatcouldcauseaccidents
  • Does not perform act that may endanger the safety or well-being of others
  • Does not engage in any pranks, contests, or rough boisterous behavior
  • Works in compliance with applicable legislative requirement

    • Desired Skills and Qualifications :

  • High school diploma or GED with additional training and 5+ years experience in HVAC with technical training certification required
  • OK Journeyman HVAC License
  • Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area
  • EPA and safety certifications required
  • Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories
  • Proficient mechanical aptitude and the ability to operate all necessary tools and equipment
  • Proficient and able to operate all necessary tools and equipment to perform various service projects
  • Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment
  • Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision
  • Proficient and able to install a basic duct fitting
  • Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision
  • Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns
  • Effective and efficient time-management and organizational skills
  • Valid drivers license with acceptable driving record
  • Available to work flexible hours and on-call shifts as needed
  • Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and / or crawl.
  • Ability to work in a variety of environmental conditions, including but not limited to the following : hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas
  • Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt
  • Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception
  • Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds

    • Required

    Preferred

    Job Industries

  • Other
    • [job_alerts.create_a_job]

    Lead Service Technician • Oklahoma City, OK, US

    [internal_linking.similar_jobs]
    Service Technician Lead

    Service Technician Lead

    Service Experts • Oklahoma City, Oklahoma, USA
    [job_card.full_time] +1
    Position Title : Service Technician Lead.Field Supervisor or General Manager.S Sunnylane Rd Oklahoma City OK 73160.Why You Should Join the Service Experts Team. Our team consists of the very best; we...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Field Service Technician

    Field Service Technician

    Crown Equipment Corporation • Oklahoma City, OK, United States
    [job_card.full_time]
    Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retai...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Mobile Service Technician

    Mobile Service Technician

    Southern Tire Mart at Pilot LLC • Oklahoma City, OK, US
    [job_card.full_time]
    Respond to roadside and on-site service calls using a fully equipped service truck.Mount, dismount, balance, and repair all types of tires, including passenger, light truck, commercial truck, and i...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    HVACBuilding Automation Lead Field Service Technician

    HVACBuilding Automation Lead Field Service Technician

    Honeywell • Oklahoma City, Oklahoma, USA
    [job_card.full_time]
    HVAC / Building Automation Lead Field Service Technician.Honeywell you will have the opportunity to lead and manage our HVAC field service team ensuring efficient and effective service delivery to ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Service Technician II

    Service Technician II

    ITW • Oklahoma City, OK, United States
    [job_card.full_time]
    Job Description : • • Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions.We have over 1,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Maintenance Technician

    Maintenance Technician

    Oklahoma State University • Oklahoma City, Oklahoma, USA
    [job_card.full_time]
    Monday – Friday, occasionally includes some evenings and weekends.Regular Continuous / Until Further Notice.Special Instructions to Applicants. Resume and cover letter are required for full considerat...[show_more]
    [last_updated.last_updated_30] • [promoted]
    2+ Yrs Exp. OTR CDL-A Drivers - Earn $78,000-$109,200 / Year + Benefits

    2+ Yrs Exp. OTR CDL-A Drivers - Earn $78,000-$109,200 / Year + Benefits

    APL Cargo, Inc. • Yukon, OK, US
    [job_card.full_time]
    Top-Paying Reefer OTR Positions Now Available at APL CargoAverage 2,500 - 3,500 Weekly Miles.Start at 60 CPM - Earn $78,000 - $109,200 per year. Up to 2 CPM performance bump after 90 days.Up to 2 CP...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Telemedicine Physician

    Telemedicine Physician

    QuickMD • Blanchard, OK, US
    [job_card.full_time]
    QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Technician | $18.00 DOE

    Service Technician | $18.00 DOE

    Key People Key Positions • Yukon, OK, US
    [job_card.full_time]
    Service Technician – Reefer / Service Trucks.Join our team and put your skills to work!.We’re looking for an experienced Service Technician to maintain and repair semi-trailers, box truck...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Field Service Technician

    Field Service Technician

    Intertape Polymer Group (IPG) • Oklahoma City, OK, US
    [job_card.full_time]
    Are you ready to elevate your career? At IPG, we are more than just a global leader in packaging and protective solutions-we are a community that values safety, people, passion, integrity, performa...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Lead Maintenance Technician

    Lead Maintenance Technician

    National Property Management Associates Inc • Oklahoma City, OK, US
    [job_card.full_time]
    Compensation package includes 100% rent discount for onsite apartment.Health / Dental / Vision insurance with company contribution. Voluntary benefits such as Disability / Accident / Critical Illness...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Phisical Therapy Tech

    Phisical Therapy Tech

    TheraWest Physical Therapy • Yukon, OK, US
    [job_card.full_time]
    Make a real impact in peoples healing journeys.Hands-on, people-first role | Perfect for future therapists.Do you love helping people and creating great experiences?. If you thrive working directly ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Contents Restoration Technician Team Lead

    Contents Restoration Technician Team Lead

    Blue Kangaroo PACKOUTZ of San Antonio / Houston • Oklahoma City, OK, US
    [job_card.full_time]
    Precision Packouts is a growing contents and textiles restoration business, specializing in the recovery and restoration of personal and commercial property affected by fire, water, mold, and other...[show_more]
    [last_updated.last_updated_30] • [promoted]
    VFD Service Technician

    VFD Service Technician

    Integrated Power Services • Oklahoma City, OK, US
    [job_card.full_time]
    Are you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Field Service Technician to join our team. In this role, no day will be the s...[show_more]
    [last_updated.last_updated_30]
    Service Technician Lead

    Service Technician Lead

    Gordon - Service Experts • Oklahoma City, Oklahoma, United States
    [job_card.full_time] +1
    Position Title : Service Technician Lead.Reports To : Field Supervisor or General Manager.Status : Full-time, Regular position. Location Name : Gordon's Service Experts.Location Address : 12354 S Sunn...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Aircraft Detailer - Oklahoma City (PWA)

    Aircraft Detailer - Oklahoma City (PWA)

    Immaculate Flight • Bethany, OK, US
    [job_card.part_time]
    Aircraft Detailer - Oklahoma City, Oklahoma.Type - Part Time (up to 30+ hours per week).Shift - Open availability is desired. Location - Wiley Post Airport (PWA) as your base location and travel to ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Regional Truck Driver Company - 6mo EXP Required - Flatbed - $85.26k - $138.38k per week

    Regional Truck Driver Company - 6mo EXP Required - Flatbed - $85.26k - $138.38k per week

    System Transport • Blanchard, OK, US
    [job_card.full_time]
    CDL A Flatbed Regional Truck Driver : $852.Looking for an exciting driving opportunity in the western region of America? System Transport is hiring experienced CDL-A flatbed truck drivers for region...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Maintenance Technician

    Maintenance Technician

    Diedre Moire Corp. • Oklahoma City, OK, US
    [job_card.full_time]
    Field Service - Analytical Chemistry Lab Instruments - Oklahoma City, OK Metrologist Maintenance Calibration Technician Metrology Analytical Laboratory Instrumentation Validation Chromatography Mas...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]