Insurance Business Analyst

Job Description

Job Description

INSURANCE BUSINESS ANALYST

The Insurance Company, a mid-sized Property & Casualty commercial insurance carrier with approximately $300m in annual premium, is seeking an experienced Insurance (Business) Analyst to join our team. The Insurance Analyst is a critical liaison between the business operations and IT division, ensuring that technology solutions align with business needs. A key Insurance Analyst responsibility is facilitating and supporting business applications and a core system to sustain or improve the organization’s competitiveness and performance. This position reports to the business (Underwriting, Finance, Sales / Marketing) but also works closely with the Information Technology team as well as a third-party SaaS vendor.

RESPONSIBILITIES AND DUTIES

• Serve as the primary administrator and point of contact for the Policy Administration System (SaaS solution provided by “Origami Risk”).
• Gain a thorough understanding of all business logic and processes relating to Policy Administration System and integrated workflows, including but not limited to insurance rating, underwriting, billing and payments, policyholder portal.
• Assist Policy Administration System users with no-code or low-code available configuration tools, and engage SaaS vendor when configuration is needed beyond self-service system capabilities.
• Coordinate system enhancements, upgrades and integrations with assistance from the IT team.
• Collaborate with internal business users and analyze operational data to identify trends and opportunities for improvement.
• Evaluate workflows and recommend efficiency improvements.
• Implement automation tools (including artificial intelligence, or AI) to enhance staff productivity and reduce manual tasks.
• Develop and deliver ad-hoc reports for business leaders as needed.
• Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

TRAINING AND EXPERIENCE