Telecom Analyst TA 25-33004

Job Title : Telecom Analyst (Telecommunications)

Location : Minneapolis MN

Hybrid (90% Onsite / 10% Remote)

Duration : 6 Months (Contract-to-Hire)

Position Overview

The Systems Analyst (Telecommunications) will support manage and enhance telephony and call-processing systems within a dynamic enterprise environment. This role involves handling incidents coordinating with vendors participating in planning activities and assisting with system migrations. The ideal candidate has strong PBX experience vendor management skills and the ability to work both collaboratively and independently.

Key Responsibilities

Handle incidents and service requests associated with telephony services and call-processing systems

Escalate complex issues to telephony vendors and track resolutions

Participate in planning meetings related to telephony initiatives and gather relevant requirements

Provide guidance on vendor contracts related to telephony support

Assist with planning and executing migrations to new telephony and call-processing platforms

Required Skills & Experience

5 years of experience supporting traditional on-premises PBX systems

5 years of experience managing relationships and escalations with support vendors

5 years of experience gathering requirements for telephony-related initiatives

Ability to work both independently and as part of a team

Must currently reside in Minnesota

For more details reach at

Required Experience :

IC

Key Skills

Baan,Feed,CSSD,Administrative,Budgeting

Employment Type : Full Time

Experience : years

Vacancy : 1