Brookfield Properties Multifamily Learning Delivery Manager
We know that a "one-size-fits-all" approach doesn't work when it comes to residential living. That's why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal : all offer the unparalleled quality, service, and support our residents deserve.
If you're ready to be a part of our team, we encourage you to apply.
Position Summary
At Brookfield Properties Multifamily the learning organization is front and center of the employee experience. The team is tasked to help continue to transform Brookfield Properties into a best-in-class multifamily home operator. The position will work collaboratively with a wide range of team members in assessing and delivering key programs, processes, and services for which their team is responsible.
The Learning Delivery Manager plays a critical role in enabling operational excellence across Brookfield Properties Multifamily. This position manages the delivery and execution of high-impact learning events that equip employees to perform with excellence across all property operations. The manager leads a team of Learning Consultants while also directly facilitating programs that advance talent capability, sales performance, and service standards.
Successful candidates will :
- Bring energy and enthusiasm to everything they do.
- Know how to lead from the front.
- Be detail orientated, a strong self-starter and creative.
- Have expert level experience in facilitation and coaching others to facilitate
- Be comfortable managing a small team.
- Be a positive change champion
- Adjust priorities to support our business
Overview
Learning Delivery (35%)
Deliver a wide variety of curricula in a just as wide of a variety of modalitiesPerforms training administration duties including course scheduling, registration / tracking, preparation of training facilities, and other tasks to make each event successful.Partner with Learning Operations to execute participant survey strategy.Support various LMS administration functions as required.Utilize training history and learner impact data to support learning strategies and influence stakeholders.Manage all classrooms logistics as necessaryTeam Management (25%)
Lead, coach, and develop a team of Learning Consultants focused on excellence in facilitation, consultation and stakeholder partnership.Responsible for the overall learning delivery calendar ensuring it is well maintained, communicated, and coordinated across all stakeholders.Drive accountability for quality, consistency, and follow-through in all delivery activities.Represent the overall Learning Team in the support and planning of Acquisitions, New Development and Dispositions.Partner with senior learning leaders to forecast delivery needs and allocate resources effectively.Review, manage and approve travel expenses for the Learning Delivery team.Field Support (20%)
Build strong relationships with key corporate and field leaders to ensure we are meeting the needs of the business.Be on-property to conduct coaching and training activitiesSupport effective field level communications by ensuring your team communicates in a timely manner with the field and all stakeholders.Document important KPIs and performance feedback with high attention to detailPartner and collaborate with senior operations leadership to prioritize team activityPartner with the field and other members of the learning team to implement and support ad hoc, programmatic, and strategic initiative learning events.Learning Development (20%)
Partner with the Learning Operations Team and various stakeholders to develop materials and resources for training.Support the maintenance of training materials and associated processes.Participates as a project team member in the implementation and execution of department initiatives.Requirements
Undergraduate degree or equivalent is required. Advanced degree is preferred.5 to 7 years of related work experience at the manager level, preferably in the multifamily or related industry.Experience working with a wide variety of training materials and modalities.Familiarity with ADDIE or similar instructional design processes.Excellent communication and interpersonal skillsHighly organized with the ability to prioritize in a fast-moving environment.Comfortable with long periods of standing and talkingHas experience leading, coaching and guiding other facilitators or trainers.LMS administration experience desired.Expert with PowerPoint and WordProficient with other standard office tools such as Outlook, Excel and the InternetWilling to travel up to 50% if outside of SF, NY. 30% if in SF or NY.Compensation
$122,100 - 170,940 annually - San Francisco
Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include :
Full benefits packageGenerous paid time off401(k) with company matchGrowth and advancement opportunitiesLucrative referral bonus programIncredible associate rental discount if you choose to live on-site! Who wouldn't want to live at one of our beautiful properties (especially at a discounted rate)?!Equal Opportunity Employer : Minorities / Religion / Sex / Protected Veterans / Disability / Sexual Orientation / Gender Identity / Marital Status / Pregnancy / Age / National Origin / Genetic Information. Drug free workplace