Description
:GENERAL OVERVIEW:
Primarily responsible for assisting the Coding Manager within the Coding Department. Assists in the management of daily operational processes, including: optimization of work assignments, timekeeping and supervision responsibilities of team, providing technical expertise for coding content and functions within the department. The supervisor is responsible for the analysis and assessment of data relating to coding. Acting as an internal consultant, the supervisor provides essential quality reports, advice and improvement recommendations to management along all service lines. Identifies work flow issues and solutions, training needs, works special projects, resolves claim/account issues and technical problems and communicates/escalates root cause issues as appropriate. Works closely with the Coding Manager to provide accurate, critical information for identification of areas needing immediate attention to improve revenue results. Monitors daily workflow, reassigns work as needed and monitors staff productivity as required to achieve key revenue cycle performances indicators. This supervisor will facilitate a climate of teamwork.
ESSENTIAL RESPONSIBILITIES:
Supervises coders. Assists with training new staff, counsels staff on performance and assists with managing workload goals and standards of performance. (25%)
Assists coding manager with scheduling, payroll, work queue assignment, and physician education. (25%)
Assists with production coding when and where needed. (20%)
Builds strong relations and facilitates productive communication between key stakeholders and core support departments. Collaborates with others to develop and implement action plans to resolve errors. (10%)
Organizes, delegates, monitors and measures special projects to ensure they are completed timely and accurately. (10%)
Identifies, quantifies and monitors account detail or workflow processes for barriers. Makes process improvements or initiates courses of action for problem resolution. (10%)
Performs other duties as assigned or required.
QUALIFICATIONS
Minimum
Associates Degree in a Health Information related field or 4 years of experience in lieu of Associate’s degree
3 years experience as a production coder related to the coding team being supervised which includes assigning ICD-10-CM codes, ICD-10-PCS codes (inpatient), CPT/HCPCS codes.
Excellent organizational and project management skills
1 year in a leadership type role or a similar role in oversight of staff and/or processes
Professional Coding Certification
Pay Range Minimum:
$30.10Pay Range Maximum:
$46.65Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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Supervisor Coding • NC, Working at Home, N Carolina
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