Principal Product Manager, Growth

Principal Product Manager, Growth

PagerDuty, Inc. (NYSE : PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.

PagerDuty is seeking a Principal Product Manager to lead our Growth initiatives and drive our transformation of value realization throughout different verticals of our product. In this pivotal role, you'll own the end-to-end user journey from trial acquisition through paid conversion and platform adoption for existing customers across our Operations Cloud. You will build experimentation capabilities organization-wide while leading the vision, strategy, and execution of conversion optimization initiatives.

You will collaborate closely with product, engineering, design, pricing, and go-to-market teams to transform PagerDuty's value realization and product adoption. Your analytical mindset and ability to synthesize user behavior data with experimentation results will be crucial as you optimize conversion funnels, onboarding experiences, and feature adoption workflows. The ideal candidate excels at building experimentation cultures, demonstrates strong business acumen in hybrid SLG / PLG environments, and thrives in fast-paced settings while managing multiple priorities and training other PMs on growth practices.

Key Responsibilities :

Growth Strategy & Experimentation

• Lead the vision, strategy, and execution for AI growth products and services.
• Lead vision, strategy, and execution for trial-to-paid conversion as well as existing customer optimization across Operations Cloud platform.
• Build and scale experimentation infrastructure and culture across product teams.
• Guide products through optimization cycles, setting clear success criteria and stage-gates for conversion improvements.
• Make data-driven decisions to optimize user onboarding, activation, and expansion metrics.

Cross-Functional Leadership & Enablement

User Experience & Conversion Optimization

Analytics & Performance

Basic Qualifications :

Preferred Qualifications :

This role offers the opportunity to re-build PagerDuty's growth capabilities from the ground up while driving significant business impact through improved user experiences, conversion optimization, and organizational experimentation maturity.

The base salary range for this position is 156,000 - 237,000 CAD. This role may also be eligible for bonus, commission, equity, and / or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills / competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.