Clinical Pathology Manager

Overview

Sign-on/retention bonus $20,000

Unified is a nationwide community of providers, operations specialists and thought leaders who look for the greatest opportunities to impact every woman’s health, at every stage of their journeys. We are unparalleled in our scale and ability to adapt to address unmet and underserved needs. Through 815+ clinics, 23 IVF labs, nationwide telehealth capabilities and targeted case management, our 2,700+ independent, affiliated providers deliver comprehensive women’s health services and continuously work to implement methods and develop techniques or platforms that improve the healthcare experience. We remain focused on enabling the discovery of new ways for our affiliated providers to deliver the high-quality care experience women deserve, in the ways they most wish to receive it, and collaborate across our community to make our vision a reality.

The Clinical Pathology Manager plays a vital role in the overall safety of the Clinical Pathology laboratory and is responsible for managing daily operations of the lab. The Clinical Pathology Manager takes responsibility for all aspects of the lab including instruments, equipment, personnel and supplies needed to ensure the lab operates efficiently and achieves established performance, quality and service levels.

Responsibilities

• Plans, assigns, and directs workflow in the laboratory.
• Mentors and supports direct reports (Clinical & Microbiology Supervisors) in their responsibilities and functions, ensuring they receive training in supervisory skill development. Develops and implements training programs as necessary.
• Coordinates, and monitors quality assurance programs. Ensures quality control and compliance procedures are followed and QC reports are up to date. Oversee plans and preparations for inspections; ensures the departments maintain inspection readiness.
• Oversees staffing of personnel in the Clinical Pathology laboratory. Effectively maintains quality staffing by interviewing, hiring, training, mentoring and providing staff development through performance evaluation and performance management.
• Identifies future needs in terms of staff, equipment, and facilities. Submits appropriate documentation for procurement of such.
• Reviews test performance, drives process and project management, prepares and submits required reports to meet established deadlines.
• Establish and monitor departmental benchmarks, KPIs, productivity and error metrics; identify trends and implement corrective or improvement actions using Quality Management and Account Management metrics
• Collaborate with laboratory leadership to identify test needs and assist with developing validation/verification plans; ensures plans are executed and fully comply with regulatory guidelines.
• Manages department costs and resources to adhere to budget.
• Resolves problems through interaction with clients either through phone calls or other means of communication.
• Aligns organizational goals and objectives with departmental expectations.
• Oversee and support Supervisors with quality event investigations, root-cause analyses, specimen integrity reviews, and corrective action planning.

Qualifications

• Candidate must have experience with clinical pathology and microbiology preferably in Women’s Health.
• Bachelor's Degree with emphasis in medical technology, chemical or biological science.
• Minimum of 10+ years of laboratory experience to include at least 5+ years of experience in managing a clinical pathology laboratory that includes microbiology preferred.
• Current ASCP or equivalent certification as a Medical Technologist, Medical Laboratory Scientist, or Microbiologist.
• The ability to organize and manage multiple priorities/projects.
• Ability to brainstorm in a creative way – broad-minded, fast-thinker with a creative, marketing-led brain with an intuitive appreciation of the consumer journey.
• Strong customer orientation and ability to foster long term customer relationships.
• Strong financial and data analytics acumen needed to support decision making processes.

We’re here for you—both personally and professionally.

Our benefits are designed to support you and your family at every stage of life. From health and wellness to financial security and career growth, we offer a comprehensive package to help you thrive.

Here’s a look at what we offer:

• Health Coverage

Medical, dental, and vision plans, fertility benefits, and supplemental insurance options.

• Paid Time Off

Vacation, personal days, and paid holidays to help you recharge.

• Financial & Retirement Planning

401(k) with employer contribution, plus Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).

• Income Protection

Short- and long-term disability, paid parental leave, basic life insurance, and optional additional coverage.

• Wellbeing Support

Employee Assistance Program, commuter benefits, pet insurance, and identity theft protection.

• Professional Development

Opportunities and resources to support your career growth.

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