Guidewire Business Analyst

The Business Analyst will support system change requests and design documentation for the IT team, with a strong focus on Guidewire PolicyCenter . This role involves working closely with business stakeholders, developers, solution architects, and QA teams to ensure successful delivery of system enhancements and new functionality.

Key Responsibilities

• Serve as a subject matter expert on Guidewire PolicyCenter
• Document and analyze business change requests and system impacts
• Collaborate on system design with architects and developers
• Create detailed documentation : SRS, use cases, wireframes, flow diagrams
• Support UAT and QA testing efforts
• Triage production issues with Operations before escalating to development
• Act as liaison between business, development, and support teams

Required Skills & Experience

Team & Environment

SUMMARY

The Business Analyst is responsible for working with functional areas of the business to understand system change requests and then prepare design documents for the Frontline IT organization to develop from.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Demonstrate expert knowledge on the Guidewire PolicyCenter system.

Work with major functional areas of the business to understand and document change requests submitted to the IT organization.

Knowledgeable on integrations with internal and external applications; research any dependencies and work on system design plan with solution architect and developers.

Review and analyze how changes to the business process and / or business needs will impact technical requirements throughout the system and organization.

Shepherd ideas through the System Development Life Cycle to ensure new business processes and system changes are documented, developed, tested, and promoted successfully.

Create Software Requirements Specifications, use cases, technical requirements, wireframes, system flow diagrams, and other documentation for Guidewire configurations and custom software development projects.

Clarify requirements prior to delivery of documentation to the Application Delivery team.

Become an expert on Guidewire systems and our system implementations.

Work with Operations team to triage production issues prior to development involvement.

Be the liaison between functional leads, development teams and support teams.

Support UAT (User Acceptance Testing) sessions as needed.

Work with the QA team to ensure test cases are current, correct, and cover alternative paths for existing and new system functionality.

REQUIRED SKILLS

Thorough knowledge of agile methodologies.

Skilled at writing detailed Software Requirements Specifications (SRS), use cases, and wireframes.

Strong background using defect-ticketing software (such as Rally, JIRA, etc.) to document software defects for development teams.

Experience working daily in cross-functional teams.

Skilled at negotiating consensus among departments that request sometimes conflicting or inconsistent software requirements.

Proficient using browser web development tools.

QUALIFICATIONS

Bachelor's degree from an accredited college or university.

Excellent written and verbal communication skills.

Ability to manage time effectively and work on tasks with competing priority.

Attention to detail and ability to multi-task.

Strong analytical skills and a self-starter attitude required.

Proficient computer skills, including Microsoft Suite (Word, PowerPoint, Outlook, and Excel)

Familiarity with HTML, XML, SOAP APIs, UX Design

Homeowners insurance knowledge is required, commercial property experience is a plus.