Technical Operations Manager, MxU

The application window will be open until January 30th, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

Role Description

GFiber projects, like our users, span the globe and require managers to keep the big picture in focus. As a MxU Deployment Manager at GFiber, you lead complex, multidisciplinary projects. You plan requirements with internal vendors, customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating goals to project stakeholders.

The MxU Deployment Manager will work on cross-product and cross-team initiatives, working closely with cross-functional team members to refine and enhance our projects, and deploy new technologies to markets and communities around the globe. You like being on-the-ground, executing complex projects that bring internet access to people.

In this role, you'll:

• Develop and manage program management functions within the metro to include aspects of project initiation, planning, executing, controlling, and closing.
• Operate across myriad internal GFiber groups and external organizations to ready and implement operational processes.
• Lead process improvements that yield efficiency and efficacy gains throughout deployment and operations in the market.
• Manage project budgets, scheduling, planning and contractor resource assignment and track contractor performance including billing against budget and contract.
• Manage proposals, SOW's, bids, scope definition, engineering design cycles and design review and approvals.
• Demonstrate sophisticated communication with internal stakeholders and GFiber partners to align objectives, streamline deployment workflows, and ensure a seamless end-to-end build experience.

At a minimum we'd like you to have:

• Bachelor's degree in Construction Management, Engineering, Business, Telecommunications, a related field, or equivalent practical experience.
• 5 years of experience in project/program management, vendor management and managing contractors, quality assurance, schedule commitments, and troubleshooting.
• Experience in successfully developing and managing contracts, invoicing, scheduling projects, cost engineering, budgeting, and forecasting costs.

It's preferred if you have:

• 8 years of experience with fiber network deployments, including experience with constructing new outside and inside plant fiber infrastructure, and 5 years of experience with MDU infrastructure.
• Familiar with GIS (Geographic Information Systems) and database management including AutoCAD, ESRI, and/or shape file functionality.
• Knowledge of network drawings, route maps and scopes of work and analyzing fiber test results and auditing projects for compliance with scopes of work.
• A deep understanding of inside and outside plant fiber optic network infrastructure, engineering design, FTTH Infrastructure, MDU design, and construction.

The US base salary range for this full-time position is $114,000 - $126,000 + bonus + cash award + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

#LI-DNI