Talent.com
Front Desk/Customer Support
Front Desk/Customer SupportRichardson Sports Inc. • Springfield, OR, US
[error_messages.no_longer_accepting]
Front Desk / Customer Support

Front Desk / Customer Support

Richardson Sports Inc. • Springfield, OR, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Description :

At Richardson Sports, we're a nationally recognized headwear and apparel powerhouse, and we're looking for motivated, high-energy team players to join our customer support roster.

What We Offer :

  • FREE Medical and Dental Benefits once you’re in the lineup!
  • A team-first, positive workplace culture that promotes creativity, hustle, and a can-do attitude. We offer top-tier amenities to keep our players on top of their game : in-house barista, gym (with membership discounts), two cafeterias, and much more!

Position Summary :

We’re looking for a Front Office MVP who is ready to bring their A-game to our team! The ideal candidate will be an energetic, professional, and detail-oriented individual who’s skilled at calling the shots and making sure everything runs smoothly. You’ll be the first face our visitors see, so stellar customer service is key. You’ll handle incoming calls, connect the dots across departments, and help manage orders, all while keeping our customer relationships strong. There’s room for growth and advancement, so if you’re ready to step up to the plate, we want you on our team!

Front Desk Playbook :

  • Answer calls with the precision of a top pitcher, always upbeat and professional.
  • Transfer calls to the right teammate or department, hitting the right mark every time.
  • Keep the switchboard running smooth like a well-oiled machine when handling on-hold calls.
  • Greet visitors with a winning smile and professional demeanor—you're the face of Richardson Sports!
  • Keep the front desk area looking sharp and ready for game day.

    • Order Processing :

  • Knock it out of the park with accurate and timely processing of blank stock orders coming through the website, fax, or email.
  • Communicate seamlessly with dealers, pitching them the right info about product availability, delivery times, and any other important game stats.
  • Master the playbook of Richardson’s products and services, ensuring you can answer questions and provide solutions with confidence.
  • Troubleshoot like a closer—step in to resolve any issues, keeping the customer’s trust and our relationships strong.
  • Handle all dealer communication, from tracking and back orders to inventory checks and sensitive account information, with accuracy and care.

    • Requirements :

  • Top-notch communication skills—both written and verbal—ready to call the plays and relay the game plan.
  • At least one season of customer service experience under your belt, ready to step up to the plate.
  • Strong problem-solving and analytical skills—think like a coach making key game-time decisions.
  • Ability to handle sensitive info with the discretion of a team captain.
  • Ability to communicate, present, and influence effectively across all levels—no matter the team position.
  • Proven experience with MS Office—you’ve got the tech tools to run the game.
  • Experience in delivering customer-focused solutions, adjusting strategies based on what the team (or customer) needs.
  • Proven ability to juggle multiple projects, always keeping your eye on the ball and paying close attention to every detail.
  • Excellent listening, negotiation, and presentation skills—you know how to keep your team engaged and make your pitch.
  • High School Diploma or GED required, but college experience is a bonus for those looking to go pro.
  • Bilingual in Spanish and English preferred—because every great team has players who can communicate in multiple languages.

    • This full-time position offers a fun, game-day atmosphere, opportunities to advance to the big leagues, and a competitive compensation package with full benefits.

    We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local laws.

    [job_alerts.create_a_job]

    Front Support • Springfield, OR, US

    [internal_linking.similar_jobs]
    Telemedicine Physician

    Telemedicine Physician

    QuickMD • Cottage Grove, OR, US
    [job_card.full_time]
    QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Grubhub Driver - Madison (East), WI - Fast Cash, Flexible Work!

    Grubhub Driver - Madison (East), WI - Fast Cash, Flexible Work!

    Grubhub • Cottage Grove, US
    [job_card.full_time]
    Earn big and work on your own time and terms as a Grubhub delivery partner! Grubhub is looking for drivers and bikers like you to hit the road quick and start delivering from restaurants, liquor st...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Physical Therapist - $2,324 per week

    Travel Physical Therapist - $2,324 per week

    LanceSoft • Cottage Grove, OR, United States
    [job_card.permanent]
    LanceSoft is seeking a travel Physical Therapist for a travel job in Cottage Grove, Oregon.Job Description & Requirements. Top 10 Diagnosis / Procedures : General outpatient ortho / neuro mix across the ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    DoorDash Shopper - Sign Up and Start Earning

    DoorDash Shopper - Sign Up and Start Earning

    DoorDash • Cottage Grove, OR, United States
    [job_card.full_time] +1
    Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Mental Health Therapist

    Remote Mental Health Therapist

    SonderMind • Marcola, OR, USA
    [filters.remote]
    [job_card.full_time]
    Remote Mental Health Therapist at SonderMind summary : .SonderMind is a leading mental health care platform seeking compassionate licensed therapists to join their network. Therapists will enjoy flexi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Site Operations Support

    Customer Site Operations Support

    VirtualVocations • Eugene, Oregon, United States
    [job_card.full_time]
    A company is looking for a Customer Site Operations Support (CSOS) professional.Key Responsibilities Read and follow work scripts and documentation while keeping up with changes Perform validati...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Restaurant Delivery - Flexible Onboarding

    Restaurant Delivery - Flexible Onboarding

    DoorDash • Cottage Grove, OR, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Help Desk Technician

    Help Desk Technician

    VirtualVocations • Eugene, Oregon, United States
    [job_card.full_time]
    A company is looking for a HelpDesk Technician (Remote).Key Responsibilities : Provide Level 1 technical support via chat or ticketing system Install, configure, and troubleshoot operating system...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Work from Home - Online Product Support (Entry Level)

    Work from Home - Online Product Support (Entry Level)

    GLOCPA • Cottage Grove, Oregon
    [filters.remote]
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Online Product Support - No Experience

    Remote Online Product Support - No Experience

    GLOCPA • Cottage Grove, Oregon
    [filters.remote]
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    RN Call Center Triage Nurse Part Time

    RN Call Center Triage Nurse Part Time

    Optum • Brownsville, OR, USA
    [job_card.part_time]
    RN Call Center Triage Nurse Part Time at Optum summary : .The RN Call Center Triage Nurse utilizes effective communication skills to assess patient medical needs and act as a liaison between patients...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Dentist - Job Location : Australia or New Zealand - Relocation Bonus

    Dentist - Job Location : Australia or New Zealand - Relocation Bonus

    Abano USA • Halsey, OR, USA
    [job_card.permanent]
    Your key responsibilities include : .Maintaining accurate patient records and adhering to .Australian dental regulations and best practices. Flexibility : While we try hard not to change plans, sometim...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Family Dollar • Cottage Grove, OR, USA
    [job_card.full_time]
    Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Dentist

    General Dentist

    Advantage Dental • Eugene, OR, United States
    [job_card.full_time] +1
    A supportive team, patient-first mentality, and industry-leading benefits package are what you will enjoy as a member of our team. Are these missing in your career? Let's connect to discuss our oppo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Team Support - Operating Room - 123513

    Patient Team Support - Operating Room - 123513

    Peace Health • Springfield, OR, US
    [job_card.full_time]
    Patient Team Support - Operating Room - 123513.Springfield, OR | Clinical Support | Full Time.PeaceHealth is seeking a Patient Team Support - Operating Room for a Full Time, 1.The salary range for ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPA • Cottage Grove, Oregon, us
    [filters.remote]
    [job_card.part_time] +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Support

    Store Support

    Home Depot (Retail) • Eugene, OR, US
    [job_card.full_time]
    Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Dentist

    General Dentist

    Advantage Dental Oral Health Center • Cottage Grove, Oregon, United States
    [job_card.full_time]
    Req : 2763 A supportive team, patient-first mentality, and industry-leading benefits package are what you will enjoy as a member of our team. Are these missing in your career? Let's connect to discus...[show_more]
    [last_updated.last_updated_30] • [promoted]