Loan Operations Associate

Loan Operations Associate

Carta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit. Trusted by 65,000+ companies in 160+ countries, Carta's platform of software and services lays the groundwork so you can build, invest, and scale with confidence.

Carta's Fund Administration platform supports 9,000+ funds and SPVs, representing nearly $185B in assets under management, with tools designed to enhance the strategic impact of fund CFOs. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work, Carta is shaping the future of private market infrastructure.

Together, Carta is creating the end-to-end ERP platform for private markets. Traditional ERP solutions don't work for Private Funds. Private capital markets need a comprehensive software solution to replace outdated spreadsheets and fragmented service providers. Carta's software for the Office of the Fund CFO does just that - it's a new category of software to make private markets look more like public markets - a connected ERP for private capital.

For more information about our offices and culture, check out our Carta careers page.

The Problems You'll Solve

At Carta, our employees set out on a mission to unlock the power of equity ownership for more people in more places. We believe that the problems we solve today unlock the opportunities of tomorrow. As a Loan Operations Lead, you'll work to:

• Manage the entire loan servicing lifecycle for complex private credit instruments including bilateral, club, and syndicated loans such as term loans, delayed draw term loans (DDTLs), revolvers, unitranche, and asset-based lending facilities.
• Ensure the accurate calculation and processing of interest, fees, PIK accruals, amortization schedules, original issue discount (OID) accretion, and unused/commitment fees, leveraging LSTA/LMA conventions and evolving benchmark interest rates including SOFR and credit-sensitive rates.
• Maintain operational integrity by executing and reconciling cash transactions, managing lender/borrower communications, and proactively resolving settlement breaks with internal and external stakeholders.
• Partner with fund accounting teams to support month-end close processes, maintain accuracy in position tracking, and assist in providing documentation for audit and reporting purposes.
• Support frontline investment professionals and relationship managers with timely and accurate servicing data, including responses to borrower/lender inquiries and documentation requirements.
• Lead and support a growing team of Loan Operations analysts, ensuring daily execution while mentoring talent and promoting development.

The Team You'll Work With

You'll be joining our Credit Operations team, a growing function dedicated to supporting Carta's private credit platform by maintaining precision and efficiency across all stages of the loan servicing lifecycle.

Our mission is to provide institutional-grade support to the investment, fund accounting, and fund administration teams by managing trade settlements, cash flows, and notification workflows across diverse and complex credit instruments. We champion operational excellence and risk management while scaling Carta's loan servicing capabilities as our private credit strategies continue to grow.

About You

You're someone who thrives on bringing structure to complex workflows and executing with discipline in fast-paced, high-stakes environments. You combine deep technical loan knowledge with a collaborative mindset and a passion for process improvement.

• 25+ years of experience recommended in private credit loan operations, bank loan servicing, CLO administration, or through a third-party loan agent.
• Expertise in credit agreement mechanics, including loan origination and lifecycle events (fundings, rollovers, prepayments, conversions, etc.).
• Proficiency in LSTA/LMA conventions, day count standards, and benchmark rate calculations (SOFR, Term SOFR, Daily Simple).
• Attention to detail with strong numerical accuracy and ability to analyze complex position and cash reconciliations.
• A team-oriented problem solver who thrives in time-sensitive, high-visibility operating environments.
• Experience with direct lending portfolios, including unitranche, DDTL, super-senior/first-out structures, and PIK toggles, is highly preferred.

Salary

Carta's compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions plans. Our expected cash compensation (salary + commission if applicable) range for this role is:

• $105,400.00 - $124,000.00 in San Francisco, CA & New York, NY

We are hiring for multiple levels and locations, so final offers may vary from the amounts listed based on geography, experience and expertise, and other factors.

Disclosures:

• We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email.
• Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details.
• For information on our data privacy policies, see Privacy, CA Candidate Privacy, and Brazil Transparency Report.
• Please note that all official communications from us will come from an @carta.com or @carta-external.com domain. Report any contact from unapproved domains to security@carta.com.