Customer Service Representative (CSR) Opportunity – Romie Lane Pet Hospital, Salinas, CA
Join our friendly, supportive team where learning, collaboration, and exceptional patient care come first!
At Romie Lane Pet Hospital , we’re looking for a dedicated CSR to join our growing team in beautiful Salinas, CA—just a short drive from the stunning Monterey Bay.
About the Role
You’ll step into a general practice environment that balances clinical excellence with light-hearted team spirit.
We have a solid flow of loyal clients from the local communities and surrounding areas, and a team that’s all about pulling together, pitching in, and making it happen — with a few laughs along the way.
What We're Looking For
- Client Interaction : Greet clients warmly, create a welcoming atmosphere, and handle inquiries, questions, and concerns professionally.
- Administrative Support : Manage scheduling, phone calls, data entry, filing, and maintain organized reception and waiting areas.
- Record & Payment Management : Maintain accurate and confidential client records, process payments, and handle billing or transaction inquiries.
- Team Coordination : Communicate effectively with veterinary and support teams to ensure smooth operations and excellent client service.
- Ability to work M-F, 7am-4pm and / or 9am-6pm (flexible)
- Fluent in Spanish is a plus, but not required
Our Culture & Values
At Romie Lane Pet Hospital, we live by :
Pets and their people above all elseFamily culture — we celebrate wins, support each other on tough days, and genuinely enjoy working togetherRespect and accountability – we do what we say we will, and treat each other like professionals (with a dose of fun)One team, one goal – we’re in it together, and no one goes it aloneWhy Romie Lane Pet Hospital?
Collaborative Team Culture : We value each other as much as we value our patients. With team bonding events, a fun, friendly environment, and a supportive management team, you’ll feel right at home.Modern, Well-Equipped Hospital : Surgical suite with modern equipment, brand-new x-ray and ultrasound, endoscopy, and recently renovated exam rooms.Diverse Client Base : A wide variety of clients and cases keeps every day interesting.Convenient Location : No parking issues, no major public transport hassles, and a cost of living that’s manageable for California standards!Close to Monterey Bay : Enjoy the best of coastal living—beaches, outdoor activities, and a vibrant community just 10 minutes away.Ready to make a difference in a practice that feels like family?
Let’s chat! Reach out today to learn more about joining Romie Lane Pet Hospital—where your career and life can flourish.
The pay range for this role is :
20 - 23 USD per hour(Romie Lane Pet Hospital)
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