Job Description
Job Description
Description :
Hours : Full-Time, 10am-7pm 5 days a week. Must be able to work some weekends.
Pay : $16.50 / hour + commission. Commission opportunities average $3,000-$,6000 per month (depending on performance).
Location : 28251 Crown Valley Pkwy, Laguna Niguel, CA 92677
Position Overview
Under the direction of the District Sales Manager and Store Manager, the Fitness Consultant works one on one with our customers using our consultative sales process to find equipment solutions to best meet their fitness needs while working to achieve their sales targets.
Responsibilities
Customer Experience
- Work closely with customers in a consultative sales process to ensure the customer needs are met and that customer relationships are positive, productive, and profitable. Must be willing and able to demonstrate products for customers.
- Ensure the quality servicing of customers by personal involvement and intelligent solutions
- Maintain strong customer relationships and make recommendations for attracting new customers
- Identify quality, timeliness, or perceived value problems reported by customers, as well as requests for new products and services
- Readily respond to customer complaints and comments in a manner which resolves the issue while maintaining company guidelines
- Assist customers with in-store pick up to safely disassemble and transport merchandise to customer vehicles
Store Responsibilities
Ensure that in-store merchandising is effective, appealing and keeping with company standardsKeep store inventory and products properly labeled, tagged and pricedProperly record, track and secure inventory during assigned shifts including participation in monthly store inventory cycle countsPerform all closing responsibilities and duties per policies and proceduresEnsure that all cash, check, credit card and financing transactions are properly recorded, reconciled and deposited in compliance with company proceduresEnsure that proper image is portrayed through maintenance and upkeep of the building and grounds. Which include cleanliness of the store in ensuring garbage is removed, floors are vacuumed / cleaned, and signage is presentable and in working orderProfessional Development
Develop a solid understanding of the merchandise offered by the store and the benefits by studying manuals, literature, videos, and other available sources of informationKeep the District Sales Manager and Store Manager informed as to all pertinent factors affecting the assigned responsibilitiesMonitor sales results for potential improvements and variances from plan and takes appropriate actionsMonitor competitive activity in the market and identify new competition and / or changes in competitor’s activitiesStay current on industry trendsMake sure that the purchase of any used equipment is prudent and the company’s best interestPerform other duties as assigned by Management
Requirements : Education :
Bachelor’s Degree in business administration or related field is preferred; however, extensive experience in retail or business to business / business to consumer sales industry may substitute.High school diploma or equivalent is required.Experience :
Previous sales experience preferred but not requiredFitness sales experience desirable but not requiredOther Requirements :
Strong customer service backgroundGoal-drivenHigh energy, passion for fitness, and a great work ethicHighly motivated self-starterProven ability to work successfully without supervisionAbility to work flexible schedule including evenings and weekendsPhysically able to demonstrate fitness equipment for customersBenefits :
We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include :
Health & Dental InsuranceCompany paid Life Insurance401(k)Paid Time Off benefitsProduct discountsWellness programsEOE / M / W / Vet / Disability
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