Office Lead

SUNSHINE PEDIATRICS of FLORIDA is a growing company

Hiring a full time office lead with excellent organizing skills and a personable temperament. The ideal candidate should be able to adapt to the practice needs, remain flexible and handle a variety of situations. You will help to optimize operational efficiency and help create a pleasant work environment. Looking for an energetic professional adept at multi-tasking and able to commute between our Wesley Chapel and Zephyrhills office as needed.

Office Lead responsibilities including but not limited to-

• Oversee the schedule and monitor daily tasks to ensure the office operates smoothly.
• Maintain office supplies and medication inventory.
• Perform receptionist or medical assistant duties when needed - greet visitors and answer and direct calls.
• Ensure office policies and procedures are implemented properly and posted according to inspection requirements
• Ensure proper storage and handling of equipment, medications, sharp containers, etc.
• Ensure hygiene protocols are in place and office / patient areas are neat and tidy.
• Identify opportunities for process and office management improvement.
• Training and onboarding of incoming and active staff members
• Office decor and facility maintainance handling
• Handle parent / patient complaints to achieve patient satisfaction
• Provide leadership and cultivate a positive environment for all staff in office
• Knowledge of billing including-handling claim denials, co-pay / balances, deductibles, CPT payments
• Ensure HEDIS measures are being met and implement plan to capture care gaps
• Provide the necessary administrative support and reports directly to practice administrator.

Be familiar with EMR, Word, Excel, and Microsoft Teams

Job Type : Full-time

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