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Insurance Customer Service
Insurance Customer ServiceBen Osenga Allstate Agency • Oklahoma City, OK, US
Insurance Customer Service

Insurance Customer Service

Ben Osenga Allstate Agency • Oklahoma City, OK, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Are you looking to start a sales career? We want highly motivated and convincing job seekers to APPLY TODAY . No matter your sales experience, we'll invest in your success. We understand that it takes time to build your business, to develop the proper skills and understanding. We provide our new Insurance Sales Representatives with ongoing training and support on their path to success. We are seeking a passionate, self-driven, natural born salesperson with a desire to make a difference in people???s lives.

  • Only Completed Assessments will be Considered

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Retirement Plan

Hands on Training

Mon-Fri Schedule

Responsibilities

  • Process customer policy change requests.
  • Handle all incoming claim calls from customers and follow-up.
  • Take premium payments from customers.
  • Ask each customer for referrals and explain our referral program.
  • Treat each customer contact as a cross and up-sell opportunity including financial products.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Return all phone messages promptly.
  • Maintain knowledge of new products and services.
  • Provides on-going support to insurance clients as needed.
  • Provide customers with additional information about new products and services.
  • Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
  • Work independently and as part of a team.
  • Assess and identify the wants and needs of your customer(s) over the phone.
  • Handle customer renewals.

    • Requirements

  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Be a great self-starter with a sense of urgency.
  • Career minded vision.
  • Be able to obtain or currently possess a Property & Casualty insurance license.
  • Strong work ethic and leadership skills.
  • Strong communication skills, both oral and written.
  • Be capable of handling customer rejection.
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