Leasing Specialist Pittsburgh, PA

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Full-Time in Pittsburgh PA - Sales - $24.00 - $28.00 / hr

About Sentral

Sentral is a network of communities redefining the way people live. Sentrals mission is to be the leading residential hospitality operator through superior performance enhanced experience and a network of connected communities. We take the convenience connection and comfort of home to new heights-we call it Home. Our one-of-a-kind communities offer unrivaled locations innovative tech-enabled services and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the worlds best cities : Atlanta Austin Chicago Denver Los Angeles Miami Nashville Oakland Philadelphia Pittsburgh Portland San Francisco San Jose Santa Monica Scottsdale and Seattle with more coming soon.

Our core values reflect our commitment to our employees as we are service first in our actions value thinking like an owner and continuously strive to make one another better. We strongly believe in continuous personal improvement career growth and diversity in our workforce. With ongoing learning & development offerings leadership coaching and mentorship programs we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes.

Position Overview and Responsibilities

At Sentral we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude a growth mindset and an entrepreneurial drive. Successful candidates will be proactive solution-oriented and have strong ownership of their work. The Sales Specialist is on the front lines in assuring our residents feel loved from first point of contact and through the entire lifecycle. Sales Specialists are empowered to guarantee a positive and fluid experience by working to save our customers most valuable commodity time. This especially skilled person is core to the overall financial health of each community by leasing available homes quickly to limit vacancy loss at the highest net rent. Sales Specialists are also responsible for marketing the property preparing lease documents and screening prospective residents to qualify them.

This is an in-person position located on-site of the property.

What Youll Do :

Uphold Sentrals standards best practices policies and procedures and value of excellence in customer service

Establish rapport with residents and guests so they always feel loved

Oversee the daily leasing responsibilities of the community in accordance with company policies and standards

Oversee and coordinate welcoming new residents and guests

Assist with office management and clerical tasks

Record and update details of prospective residents current residents and guests in the property management software in a timely and detailed manner

Complete opening and closing procedures

Complete lease applications and assist with verification of application information; inform prospective residents of results

Inform maintenance team of any need for repair or cleaning

Maintain and store documentation effectively

Liaise with residents and guests to provide information and address their questions and concerns

Advertise available homes and conduct property tours as part of marketing activities

Maintain Availability List and Status Report determine the termination date of lease rentals

Conduct market analysis and prepare market surveys.

Prepare leasing activity reports and market survey reports on a regular basis for submission to corporate and ownership groups

Ensure that follow-up telephone calls are made to all qualified unclosed traffic within 24 hours

Assist Marketing Department in organizing and creating resident functions and newsletters

Accept rent payments security deposits and other applicable fees

Follow all local city and federal regulations

Maintain compliance with Fair Housing requirements and all applicable laws codes and ordinances

Assist in conducting market surveys and shop competitive communities

Perform other related duties and assignments as needed and assigned

Skills and Experience

High School Diploma or equivalent required; some college preferred

Minimum of one-year of experience in a customer service-related industry and one-year of apartment leasing experience (lease-up experience preferred) or a combination of accounting skills / education with customer service experience is preferred

Must possess strong attention to detail

Knowledge of established leasing practices and procedures

Demonstrated ability to support and contribute to community team

Strong oral and written communication skills

Great time management skills

Strong decision-making and problem-solving skills

Computer literate with capability in email MS Office and related communication tools

Willingness to participate in training in order to comply with new or existing laws

Demonstrated ability to diffuse and respond to customer concerns to avoid escalation of the problem

Ability to work a flexible schedule including evenings and weekends

Required Experience :

IC

Key Skills

Corel Draw,ABAP,Firewall,Independent School,Banking Sales,Biotech

Employment Type : Hourly

Experience : years

Vacancy : 1

Monthly Salary Salary : 24 - 28