Quality & Compliance Coordinator

Job Purpose

The Quality and Compliance Coordinator ensures that all products meet safety and regulatory requirements by coordinating testing processes and reviewing documentation.

Job Responsibilities

• Communicate and collaborate daily with OOLY’s U.S. and China teams via email, phone, chat, and Microsoft Teams.
• Coordinate with the China team and third-party testing labs to manage sample submissions and testing for OOLY and key accounts; track testing deadlines and results.
• Manage key account testing programs and requirements, including CPC forms, ship dates, and approvals.
• Prepare Test Request Forms.
• Review lab testing quotes and invoices for accuracy.
• Analyze test reports for results and compliance.
• Create Children’s Product Certificates and General Certificates of Conformity.
• Prepare EC Declarations of Conformity.
• Request and review Bills of Materials and Safety Data Sheets.
• Monitor test report expiration dates and ensure timely updates.
• Review buy meetings to identify SKUs requiring testing and any final artwork changes.
• Organize and upload documentation to the ERP system.
• Conduct warehouse inspections in collaboration with the Product Development team.
• Assist Sales with compliance information for Set-up Sheets.
• Work with the China team to resolve lab testing failures, non-compliance issues, and quality concerns; review corrective action plans and follow up.
• Respond to inquiries from cross-functional teams as needed.
• Review pre-production samples to ensure product and packaging compliance.
• Participate in hazard analysis reviews for new products to identify safety and quality risks.
• Support the manager with additional tasks as required.

Job Required Qualifications

Knowledge, Skills & Abilities :

Working Conditions