Human Resources Analyst

DEFINITION

Under general direction, to perform a variety of professional level administrative, technical, and analytical duties in support of the City’s Human Resources and Risk Management Division including in the areas of recruitment and selection, employee benefit plans, workers' compensation and general liability claims, and salary and performance evaluation programs; to prepare, process, and maintain employee records and data; and to assist City staff and the general public and provide information related to specific program area of assignment.

EXAMPLES OF DUTIES

Performs a variety of professional level administrative, technical, and analytical duties in support of the City’s Human Resources and Risk Management Division including in the areas of recruitment and selection, employee benefit plans, workers' compensation and general liability claims, and salary and performance evaluation programs

Plans, coordinates and performs administrative assignments and special projects

Works as a team member in a dynamic environment

Recommends and implements improvements to policies and procedures

Ensures accuracy, completeness and compliance with City standards, policies, and procedures

Delivers outstanding internal and external customer service participates in the recruitment and selection process including responding to inquiries regarding the recruitment and selection process

Drafts and places job announcement advertisements

Collects applications and assists with job application screening

Assists in the administration/proctoring of employment examinations; makes arrangements for testing facilities; organizes, corrects and scores exams; organizes oral interview boards and orients oral board raters

Prepares and maintains eligibility lists according to established procedures; notifies candidates of results

Provides new employee orientation

Explains City employment policies and procedures

Attends Civil Service Board meetings

Processes personnel action forms

Distributes employee performance review schedule

Maintains personnel records

Completes employment verifications

Reconciles bank statements for the liability and workers’ compensation trust accounts

Processes required documents for workers’ compensation and general liability claims and coordinates claims activities with third party administrators

Arranges pre-employment andannual physicalexaminations

Verifies accuracy of invoices received for physicalexaminations

Explains employment benefits and assists in coordinating enrollment and changes in insurance plans for employees and retirees

Assists in the coordination of open enrollment

Conducts surveys of salary and benefits

Compiles and prepares summaries of data

Composes and types correspondence from oral and written instructions, and initiates/drafts routine correspondence

Complies data, proofreads, and copies information pertaining to employer-employee relations including negotiations

Assists in monitoring and preparation of department budget

Responds to inquiries over the telephone, in person, and/or by email

Participates in committees related to planning and organizing employee events including but not limited to all City employee meetings, annual awards dinner, and related events

Prepares, submits, performs analytic research and maintains a variety of reports

Assists other clerical personnel assigned to the administrative offices

Receives, sorts incoming and outgoing U.S. mail

Answers the general information line for the City

Performs related work as required

QUALIFICATIONS GUIDELINES

Knowledge, Skills and Abilities:

Knowledge of:
Operations, services, and activities of a human resources program; principles and practices of human resources administration including recruitment and selection, employee benefit plans, workers' compensation and general liability claims, and salary and performance evaluation programs
Personnel policies and procedures of a municipal personnel department
Principles of research, record keeping and report preparation
Methods and techniques for record keeping and filing public relations techniques and procedures
Conducts duties, responsibilities, tasks, and assignments with a constructive, cooperative, positive and professional attitude and demeanor
Understands the importance of integrity and confidentiality and holds it to a high standard
Communicates effectively orally and in writing with the public and fellow employees
Methods and techniques of proper phone etiquette
Exercises tact, self-restraint, and good judgement, takes initiative to achieve positive, timely results with diplomatic skills and ethical conduct

Ability to:
Use basic office equipment including computers and office applications such as word processing, spreadsheets, and statistical databases
Perform a variety of professional level administrative, technical, and analytical duties and activities of a general and specialized nature in support of the Human Resources Division
Make independent decisions
Organize and prioritize work, coordinating several activities and meeting critical deadlines
Research, collect, compile, and analyze a variety of data
Type or enter data at a speed necessary for successful job performance
Interpret and understand policies and procedures
Perform clerical tasks requiring a high degree of accuracy; maintain confidential records and files
Review work for accuracy and completeness; work independently in the absence of supervision
Compose correspondence and compile and arrange data in a readable and comprehensible manner
Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities
Deal successfully with the public, in person and over the telephone
Operate office equipment including computers and supporting word processing, spreadsheet, and database applications
Communicate clearly and concisely, both orally and in writing
Establish and maintain effective working relationships with those contacted in the course of work

Education and Experience: Any combination of training and experience which would provide the required knowledge and abilities is qualifying. A typical way to obtain this required knowledge would be:

This position requires a college degree from an accredited college or university with a degree in Human Resources, Business Administration, Public Administration, or a related field and two years of increasingly responsible professional human resources administration experience, preferably in a municipal human resources department.

Experience with NEOGOV or similar online application tracking system is preferred.

Licenses/Certificates: A valid Class C California Driver's License with a safe driving record is required and must be maintained as valid during course of employment.

In accordance with California Government Code Section 3100, City of Hermosa Beach employees, in the event of a disaster, are considered disaster service workers and may be asked to protect the health, safety, lives, and property of the people of the State.

SUPPLEMENTAL INFORMATION

PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment : Work is performed primarily in a standard office environment with extensive public contact and constant interruptions.

Physical : Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.

Vision : See in the normal visual range with or without correction.

Hearing : Hear in the normal audio range with or without correction.

The City of Hermosa Beach places a high priority on the health and safety of our City’s workforce and our community. Consistent with that commitment, in light of the substantial and growing body of evidence that vaccinations remain the most effective protection against the spread the COVID-19, we require that all City staff members, Commissioners/Board Members, contractors, and volunteers of our City be fully vaccinated. All City staff members must be fully vaccinated by November 12, 2021, as a condition of employment. Exceptions are available only for those who need an accommodation under a medical/disability or religious exemption.

The City of Hermosa Beach is committed to building a diverse, equitable and inclusive work environment. We provide an environment of mutual respect where equal employment opportunities are available to all City staff members and applicants without regard to status as protected by applicable federal, state, or local law.