ADMINISTRATIVE ASSISTANT I

Job Summary:

The Arizona Attorney General’s Office Child and Family Protection Division/Child Support Services Section is seeking an Office Assistant to provide entry-level support for all levels of staff in the Unit including one or more Assistant Attorneys General. This position will be responsible for logging cases in and out of the office and creating working files; gathering and organizing working files for upcoming hearings; cross-referencing cases against calendars provided by the court and case management database; assisting with trial preparation; obtaining documents from court personnel and records department; following through with post-hearing documentation; entering calendar events, deadlines, and case activities in case management database (AZCARES) to track progression of activities, reflect case status and generate follow through action; filing documents in the appropriate working files; organizing and scanning case-related documents into the imaged case file; logging incoming correspondence into AZCARES; mailing case related documents to parties; answering and routing telephone calls on a multi-line phone system and taking messages as appropriate.

Remote Options: This position may be eligible for Remote Work two days a week.

Job Duties:

This entry-level position will be responsible for handling incoming calls, filing and organizing records, creating file folders and labels, locating and retrieving requested files, entering data into the case management system, processing USPS and electronic mail, researching returned mail, scanning, requesting documents from court personnel and records department, performing general office clerk duties, and other duties as assigned by management. Duties involve reviewing, creating, and processing materials and information that are confidential by federal and state laws.

Knowledge, Skills & Abilities (KSAs):

* Knowledge of Microsoft Office software
* Experience operating multi-line phone systems
* Strong customer service skills
* Effective organization and time-management skills
* Demonstrate clear communication orally and in writing
* Ability to work with interruptions and adapt to changing priorities
* Ability to work independently and as part of a team
* Ability to perform detailed work with a high degree of accuracy
* Ability to follow policies and confidentiality requirements
* Ability to accurately input documentation into case management system
* Ability to interact positively with client, public and co-workers

Selective Preference(s): Pre-Employment Requirements:

• All applicants under serious consideration for hire with the Attorney General's Office are required to be fingerprinted by the Office and complete a criminal background check through State and Federal agencies. A job offer cannot be tendered until the candidate has successfully passed the initial background check. Your record does not automatically constitute a bar to employment. Factors such as, but not limited to, age at time of offense and age of offense, as well as the relationship between the offense and the job for which you apply will be taken into account.

Benefits:

The Attorney General's Office offers a comprehensive benefits package to include:
Sick leave
Vacation with 10 paid holidays per year
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

For a complete list of benefits provided by The State of Arizona, please visit our

Retirement:

• Positions in this classification participate in the Arizona State Retirement System (ASRS).
• Please note, enrollment eligibility will become effective after 27 weeks of employment.