Job Title
The ideal candidate is someone who thrives in a dynamic environment, demonstrates exceptional organizational abilities, and understands the critical nature of maintaining security staffing levels. You'll be empowered to make real-time decisions that directly impact our security operations while developing and implementing strategies to optimize scheduling efficiency.
Key Responsibilities
- Create and maintain master security staff schedules using scheduling software and Excel
- Process and coordinate Security Escort Requests (SERs) in real-time
- Handle call-offs and coordinate immediate coverage solutions
- Review and process time-off requests according to department policies
- Monitor overtime usage and implement strategies to minimize excess hours
- Maintain accurate attendance records and scheduling documentation
- Coordinate with security supervisors regarding staffing needs and coverage requirements
- Generate daily staffing reports and scheduling variance documentation
- Support last-minute scheduling changes and emergency coverage needs
- Assist with special events scheduling and additional coverage requirements
Qualifications & Requirements
2+ years of experience in scheduling, administrative support, or related fieldProficiency in Microsoft Office Suite, particularly ExcelExperience with scheduling software platformsStrong organizational and time management skillsExcellent communication skills (written and verbal)Ability to work in a fast-paced environment and handle multiple prioritiesDetail-oriented with strong problem-solving abilitiesAvailable to work various shifts as neededEOE / M / F / Vet / Disabilities