Oncology Customer Team Leader - Northern California / Hawaii

Oncology Customer Team Leader (District Sales Manager)

Grow and accelerate your career with our Oncology Sales organization and join a team that's driven to make an impact on cancer patients. We take a customer-centric approach by leveraging emerging digital technologies and data analytics to better understand our customers' needs. Developing your career with us will allow you to join a group of diverse professionals, driven by purpose and determined to help save and improve lives. Come join a driven, customer-focused, and collaborative team. As an Oncology Customer Team Leader (CTL), you will manage and lead a team of Oncology Sales Representatives / Specialists that engage with customers to uncover and address their needs and educate key stakeholders about our oncology products.

This is a field-based sales management role that will be responsible for a team of Oncology Sales Representatives / Specialists for the Northern California / Hawaii District. The district covers Salt Lake City, Las Vegas, Santa Rosa, San Francisco, San Jose, Hawaii and Sacramento. Candidates must be willing to travel to visit with their direct reports and customers in the district, as well as for national sales meetings. Travel (%) and overnight requirements vary based on candidate's location within or near the district.

Key responsibilities include and may not be limited to : maximize the sales team's performance and help achieve / exceed sales goals and budget targets, as well as increasing access to our Oncology products; hire, lead, and manage Oncology Sales professionals for an assigned district within the United States; coach direct reports, oversee training, and complete people management processes for Oncology Sales professionals; collaborate with Oncology Sales organization, including peer CTLs, Key Account Managers, and the extended team including alliance partners to ensure a cohesive customer experience and effective sales execution; execute national sales and brand strategies as directed by the leadership team; communicate and coordinate with both district and cross-functional teams and share learnings with direct reports and peers; lead routine district sales meetings (remote and in-person) to inform and guide the district team; conduct annual and on-going performance reviews and competency assessments for direct reports; in accordance with company policy and in collaboration with HR, handle all aspects of the employment process for your direct reports including hiring, career development, performance management, or termination.

Minimum qualifications : Bachelor's degree with at least 8 years of sales experience OR a minimum of high school diploma with at least 10 years of equivalent experience, with at least 4 years of working in the pharmaceutical, biotech, or healthcare industries. Equivalent experience can be professional sales experience, work experience in the healthcare / scientific field (including pharmaceutical, biotech, or medical devices) that is not sales related, professional marketing experience, or military experience. Ability to establish relationships and networks within a customer organization. Valid driver's license and able to drive a vehicle. Travel the amount of time the role requires, 50 75%. Reside in or within a reasonable distance to the district.

Preferred qualifications : First-line people management experience leading a field-based oncology sales team. Minimum of 3 years of experience working with key thought leaders or high influence Oncology customers in large group practices, hospitals, or managed care organizations.

Required skills : accountability, account management, adaptability, brand management, brand strategy, business management, business operations, business planning, cash-handling, customer experience management, customer relationship management (CRM), employee performance evaluations, inbound phone sales, managed care, market analysis, medical device management, medical devices, oncology sales, order processing, people leadership, revenue generation, sales administration, sales forecasting, sales management.

The salary range for this role is $187,000.00 - $294,400.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https : / / jobs.merck.com / us / en / compensation-and-benefits .