Seasonal Pool Server

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu's sunny beaches and Santa Barbara's famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.

About the role

Looking for an exciting opportunity to work in luxury hospitality this summer, gaining hands-on Food and Beverage experience in a vibrant poolside environment? Four Seasons Hotel Westlake Village is seeking a Seasonal Pool Server to join our dynamic pool team, where thoughtful service, attention to detail, and genuine guest care define the experience. In this role, you will deliver attentive, knowledgeable, and polished food and beverage service while creating relaxed yet refined poolside moments for our guests.

What you will do

• Describe and present food and beverage menu items to guests with engaging detail, including origin, taste, and preparation methods, while accurately taking and communicating orders through the hotel's point-of-sale system.
• Coordinate food and beverage timing, verify completed orders against guest requests, and deliver items promptly to ensure quality and presentation standards are met.
• Anticipate guest needs, assess satisfaction, offer suggestions, and respond promptly and appropriately to guest requests or concerns.
• Properly and accurately close guest checks, process cash and credit card payments, and handle voided or complimentary checks in accordance with established procedures.
• Assist with the breakdown, cleaning, and setup of tables, buffets, and food stations to maintain a polished and inviting poolside environment.

What you bring

• 2+ year(s) previous serving experience in a luxury Food and Beverage outlet.
• High school diploma or equivalent preferred.
• A positive, professional, and guest-focused attitude with strong attention to detail and service excellence.
• Reading, writing and oral proficiency in the English language.
• The ability to multi-task while under pressure.
• The ability to carry and balance a tray with multiple items.
• Successful candidate must possess legal work authorization in the United States.

What we offer:

• Hourly Rate: $16.90
• 401K Retirement savings plan
• Employee Assistance Program
• Investment in your Wellbeing
• Complimentary Dry Cleaning for Employee Uniforms
• Free meals and on-site parking
• Training programs, tuition reimbursement
• Growth & Development opportunities

Schedule & Hours:

• This posting is for candidates available to start in March for the summer season.
• Candidates who are available for start dates in April or May are encouraged to watch for upcoming postings.
• While this is a seasonal role with a defined end date, there may be opportunities for long-term employment based on business needs and performance.
• Open availability is preferred & weekend availability is required.
• Must be available to work holidays.
• Part time position, 3-4 days a week.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf