We are seeking a skilled and motivated engineer to join our growing team. In this role, you will report to the Senior Manager of the Technical Operations Centre and play a key part in supporting and maintaining complex, cutting-edge broadcast video systems.
As a Broadcast Engineer, your primary responsibility will be to provide expert-level support for a range of advanced technologies, including software-defined video networking, video compression and content processing systems, orchestration platforms, and network management and monitoring tools.
This position offers a unique opportunity to work at the forefront of broadcast technology, collaborating with engineering teams and customers to ensure optimal system performance and rapid issue resolution.
Responsibilities:
- Act as an expert level technical advisor or specialist on complex broadcast initiatives.
- Perform system monitoring, verifying the integrity and availability of all broadcast hardware, server resources, systems and key processes, reviewing system and application logs.
- Ensure events are managed until resolution while adhering to Incident and SLA guidelines.
- Act as single point of contact for multiple support cases simultaneously.
- Provide feedback on solution requirements, design specifications & operational guidelines.
- Represent the department and coordinate with peer departments and Evertz broadcast customer to ensure effective delivery of project deliverables.
- Establish necessary testing requirements to evaluate the proposed designs and to validate the technology platform or systems.
- Document any departmental and technical procedures.
Qualifications:
- Strong critical thinking skills.
- Technical Diploma/Degree or equivalent broadcast experience (preferred).
- Advanced knowledge of installations, upgrades and troubleshooting in Unix/Linux and Windows environments
- Ability to work in a fast-paced, dynamic environment with many changing priorities.
- Detail oriented with strong analytical and problem-solving skills.
- Strong written and verbal communication skills.
- Self-motivated with the ability to take initiative in identifying and resolving problems independently.
- Strong attention to detail and accuracy.
- Willing to relocate to California; in order to provide long-term, on-site technical support to our customer.
- Preference for candidates with working knowledge of one or more of the Evertz platforms.
What we Offer:
- Competitive total compensation package, including benefits
- Employer contribution to 401K
- Relocation Assistance
- Work-Life Balance
- Career Progression
- Casual Work Environment
Salary Range: Based on related experience and skill set.