ServiceNow Developer

Job Description

Job Description

Apiphani is a technology-enabled managed services company dedicated to redefining what it means to support mission-critical enterprise workloads. We're a small but rapidly growing company, which means there's lots of room for growth and learning opportunities abound!

Apiphani is dedicated to creating a diverse and inclusive work environment for all as a fundamental component of our business. Diversity and inclusion are the bedrock of creativity and innovation. Without diversity of experience and thought, we would fail to progress as a company and as a team. Apiphani strives to foster an environment of belonging, where every employee feels respected, valued, and empowered. We embrace the unique experiences, perspective, and cultural background, which only you can bring to the table.

Job Description

ServiceNow Development Engineer is a key contributor in apiphani's growing service delivery organization. This role is part of the ServiceNow delivery team and is responsible for researching, developing, delivering, and maintaining ServiceNow enhancements and new functionality implementations.

The position has two components, providing ServiceNow development services for apiphani's clients and working internally on apiphani's own ServiceNow platform and integration with other enterprise applications.

This is an opportunity for an Engineer with a strong background in ServiceNow Scrum delivery. This role is client facing and works directly with clients as part of their day-to-day activities.

Job Duties

• Design and deploy ServiceNow functionality utilizing an Agile delivery framework.
• Translate requirements into actionable user stories for new configuration in the ServiceNow platform.
• Work with a team of both functional and technical contacts to gather requirements and work with Scrum Master to organize sprints.
• Create custom widgets, complex pages, resolve UI performance bottlenecks, taxonomies and portal content.
• Developing and maintaining the configuration management database (CMDB) to ensure that configuration items and processes are current.
• Research, demo, and implement emerging AI technologies such as NowAssist.
• Estimate development level of effort for stories in the form of story points. Story points are used for balancing development workload and organizing sprints.
• Oversee administration activities such as periodic clone downs and manage ServiceNow platform upgrades.
• Contribute to the development of ServiceNow roadmap.

Required Skills

Nice to have

Base Salary

$40,000—$75,000 USD

Company Benefits