Client Experience Manager

A company is looking for a Client Experience Manager.

Key Responsibilities

Own and enhance the Provider lifecycle and onboarding experience, focusing on new campaigns

Manage team escalations and solve complex Provider onboarding challenges through strategic relationship management

Create and monitor reports on recruitment, credentialing, training, and escalations to improve Provider performance

Required Qualifications

Bachelor's degree or equivalent experience

Strong project management experience

DMEPOS experience preferred

Strong business acumen and relationship management skills

Familiarity with Excel, data analysis, and Salesforce