Operations Manager

As a Team Leader, you’ll play a critical role in the recruitment, retention, and success of our agents. This position is an opportunity to build a thriving business while shaping the careers of real estate professionals in our group!

Who We’re Looking For

We are looking for a high achiever with a proven track record of leadership in the real estate industry. This person is an influential communicator, a problem-solver, a motivated, as well as a strategic business consultant. Must be assertive, results-driven, and operate with urgency.

• A natural connector with exceptional communication skills.
• A business consultant who can guide agents toward greater productivity and time management.
• A strategic recruiter with an understanding of market trends and talent acquisition.
• A proactive leader who embraces accountability and team development
• Comfortable with overseeing a group of agents, ensuring they work efficiently towards achieving organizational goals.
• Someone who can help develop the agent's strengths and improve their weaknesses.
• Team leaders should lead by example. A team leader with integrity is more likely to be trusted by their team members and will often be more respected and appreciated.
• Displaying confidence that the team can successfully manage a project can help instill confidence in team members.
• The ability to identify and resolve problems that arise within the team, ensuring smooth operations.
• Team leaders offer direction, mentoring, and support to team members, helping them navigate challenges and achieve their goals.
• Team Leaders track team progress, identify areas for improvement, and provide feedback to team members.
• Active recruiting. This means seeking out potential agents and nurturing those relationships over time.

Why Join KW?

• At Keller Williams, we believe in building businesses, empowering agents, and fostering growth.
• As a Team Leader, you will have the opportunity to:
• Impact Lives – Shape the careers of real estate professionals and help them achieve their highest potential.
• Build a Thriving Business – Lead a high-performance market center with unlimited growth opportunities.
• Upside Earning Potential – Compensation is performance-based, allowing you to earn based on results.
• World-Class Training Support – Access Keller Williams' industry-leading coaching, technology, and business development tools.
• A Collaborative, Growth-Oriented Culture – Join a passionate and supportive leadership team focused on success.
• This is your chance to transform lives, build a powerful business, and make a lasting impact in the real estate industry.

Multiple Locations - Located in both Mt. Clemens and Detroit, Michigan.

$48,000 - $55,000 yearly

• Develop and implement operational policies and procedures to improve efficiency and effectiveness.
• Analyze financial data and create reports for management to support the decision-making process.
• Oversee day-to-day operations to ensure all activities are in line with company objectives.
• Lead and motivate a team of employees to achieve operational goals and targets.
• Collaborate with different departments to streamline processes and improve overall workflow and business performance.
• Recruit and Retain Top Agents – Actively build and execute strategies to attract and retain top-producing and emerging agents through direct outreach and relationship-building.
• Consult with the Top 20% of Agents – Provide business coaching, market insights, and productivity strategies to help our highest-performing agents scale their businesses.
• Lead and Drive Training Development – Implement a comprehensive training calendar tailored to agent needs, ensuring continuous growth and mastery of Keller Williams' technology and strategies.
• Financial Business Planning – Monitor profitability, market share, and business performance, helping agents and leadership make informed decisions.
• Lead with Vision – Cultivate a positive, growth-oriented culture that encourages collaboration, learning, and success.
• Review contracts, agreements, and other legal documents.
• Ability to build and maintain relationships with clients and industry professionals.
• Network and build relationships with clients, industry professionals, and partners.
• Lead, supervise, and motivate a team of real estate agents
• Staying up-to-date on market trends.
• Building strong relationships with other real estate professionals and industry partners.
• Compliance & Legal - Ensuring that all team activities are in compliance with relevant laws and regulations.
• Continuing Education - Staying up-to-date on industry trends, new technologies, and legal requirements.

• Real Estate License required.
• Excellent problem-solving skills.
• US Work Authorization.
• Proven leadership, management, and team-building skills.
• Goal-setting, planning, and accountability expertise.
• Experience in recruiting and/or business development.
• 2-3 years of real estate sales experience.
• Mastery of Keller Williams’ core agent curriculum and technology (or willingness to learn).
• Proficiency in relevant software and tools (e.g., CRM, MS Office)
• Recruiting and networking abilities.
• Coaching and mentoring skills.

We are a top-rated team located in Mt. Clemens and Detroit, MI. We are the #1 Real Estate team in the nation for actual homes sold — KW!

• Residential Homes: Buyers' and Sellers' Agents
• Commercial Properties: Buyers' and Sellers' Agents
• Property Acquisition and Liquidation
• Property Management and City Rental Certifications
• Military Relocation Professional Certified