Front Office Coordinator

Job Description

Job Description

Description :

Job Title : Front Office Coordinator

Location : Revitalize SkinMD – Waco, TX

Position Type : Full-Time

About Revitalize SkinMD :

Revitalize SkinMD is a premier medspa in Waco, TX. We offer advanced aesthetic services in a welcoming and luxurious environment, driven by a team of highly skilled professionals who are passionate about client care. As part of the Empower Aesthetics network - backed by Shore Capital Partners - we have access to best-in-class business support, marketing, and operational resources that allow our practice to thrive.

Position Overview :

We are seeking a bright, outgoing, and highly organized Front Office Coordinator to serve as the welcoming face of our clinic. This role is essential in delivering a five-star experience to clients by ensuring a smooth and professional front desk operation. The ideal candidate is customer-focused, detail-oriented, and confident managing high-volume administrative tasks with grace and efficiency. Prior experience in aesthetics, dermatology, plastic surgery, or medspa settings is a strong plus.

This is a great opportunity for someone who thrives in a fast-paced, client-facing environment and enjoys helping people feel supported from the moment they walk through the door.

Key Responsibilities :

• Delivering enthusiastic, 5-star service to every client—on the phone, via email, and in-person
• Greeting clients, checking them in / out, and managing front-desk flow
• Scheduling and rescheduling multi-provider appointments efficiently
• Answering phone calls, voicemails, and email correspondence professionally
• Re-engaging active and inactive clients with warmth and professionalism
• Providing general information on services and products offered
• Supporting a clean, welcoming, and professional lobby and clinic environment
• Participating in housekeeping duties to maintain the appearance of all rooms and common areas
• Collaborating with team members to support a positive and productive work culture
• Maintaining a neat, polished, and professional appearance at all times

What We Offer :

Requirements :

Join Us :

If you're passionate about customer service, enjoy working in a beautiful, fast-paced setting, and want to be part of a dynamic, growth-oriented team—we’d love to meet you.