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Strategic Account Manager, Strategic Accounts
Strategic Account Manager, Strategic AccountsAmazon Jobs • San Francisco, CA, United States
Strategic Account Manager, Strategic Accounts

Strategic Account Manager, Strategic Accounts

Amazon Jobs • San Francisco, CA, United States
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  • [job_card.full_time]
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Key job responsibilities

  • Build strategic partnerships : Develop win-win relationships with strategic customers to increase engagement and adoption of growth-driving programs
  • Drive business growth : Focus on international business expansion and revenue growth for high-value accounts
  • Deliver strategic insights : Provide high-level service through data-driven insights and maintain relentlessly high operational standards
  • Execute joint business plans : Build and implement strategic plans with customers, collaborating to identify innovative opportunities
  • Identify opportunities : Explore new selection, merchandising, and operational improvement opportunities
  • Act as trusted advisor : Serve as the primary influencer and consultant, working as an extended team member of the customer organization

A day in the life

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the 8 description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conferences on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work / Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS)

responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

AWS Global Support

The AWS Global Support team interacts with leading companies and believes that world‑class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission‑critical applications on top of AWS services.

AWS Industries Team

The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry.

Qualifications

  • 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives
  • 7+ years of creating and implementing long-term transformational account strategies in a customer-facing role or equivalent experience
  • 7+ years of experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent – Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
  • Experience handling ambiguous or undefined challenges through strong problem solving abilities
  • Experience selling to Fortune 1000 or Global 2000 organizations
  • Experience leading in a customer-facing role in the technology industry or equivalent
  • Experience proactively growing customer relationships within an account while expanding their understanding of the customer's business
  • Equal Opportunity Employer

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

    Los Angeles County Applicants

    Job duties for this position include working safely and cooperatively with other employees, supervisors, and staff; adhering to standards of excellence despite stressful conditions; communicating effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and following all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    San Francisco Fair Chance Ordinance

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    Accommodations

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner.

    Compensation

    Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600 / year in our lowest geographic market up to $212,600 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits. For more information, please visit https : / / www.aboutamazon.com / workplace / employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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