Senior Portfolio Manager

Job Description

We're committed to enriching the lives of those around us - one home at a time. Ready to make a difference? We're looking for innovators, changemakers and energetic professionals who want to join in on our amazing mission and company culture. We're a leader in the Single Family Rental industry and have been named one of Atlanta's Top Workplaces, ranked #3 on Qualified Remodeler's Top 500, and ranked #1 for ACG's fastest-growing company in Georgia.

RESICAP's Property Management division, ResiHome, is committed to providing our residents with quality homes and best-in-class service, while also seeking to maximize our clients' investments. Ready to make an impact in a fast-growing, innovative company? Apply today!

BENEFITS : Paid Holidays, Paid Time Off, 401k Matching, Medical, Vision and Dental Insurance, Wellness Initiatives, Short-Term Disability, Employee Assistance Program, and More

This is a Field Based Position

Position Purpose :

Overseeing property and team management functions in a designated market. You will be managing a market of homes, empowering your team to put the Resident experience first while managing all property management functions in your market.

Job Responsibilities :

• Serve as the lead representative on-site, greeting prospects and presenting home features and community benefits.
• Conduct home tours, interviews, and guide prospects through the leasing and application process to secure new residents.
• State of Residence Real Estate License Required.
• Ensure homes and community spaces are well-maintained, presentable, and meet brand standards. This will include but it is not limited to weekly property, vacancy inspections, and completing sparkle cleans
• Provide exceptional customer service, including resident move-ins / outs, issue resolution, and handling on-site needs.
• Manage and resolve past-due balances and address resident maintenance concerns.
• Optimize property performance by achieving financial targets, improving occupancy, and managing renewals.
• Ensure compliance with Fair Housing, ADA, FCRA, and state-specific landlord / tenant laws and lease documentation.
• Coordinate with internal teams on HOA / code enforcement communications and compliance requirements.
• Leverage CRM and property management tools to maintain records, follow up with prospects, and complete marketing tasks.
• Stay informed about market conditions and competitor trends to inform leasing strategy and community outreach.
• Perform move out inspections to determine the scope of work for turns and complete the statement of deposit accounting to assess tenant damages, and move in inspections to ensure that homes are ready for new move ins once the turn is completed.

Job Requirements (including Education) :