Secret Shopper

Overview: Stress Free Auto Care seeks detail-oriented individuals to conduct confidential assessments of our customer service, quality, and overall customer experience. As a secret shopper, you will help us ensure the highest standards and consistency across all locations.

Responsibilities:

• Visit designated Stress Free Auto Care locations anonymously to evaluate customer service and facility conditions.

• Accurately document experiences, interactions, and service details.

• Complete and submit detailed evaluation forms promptly after each visit.

• Provide constructive feedback to assist in improving customer experiences.

Qualifications:

• Excellent observational and written communication skills.

• Ability to follow precise instructions and maintain confidentiality.

• Reliable transportation to visit assigned locations.

• Flexibility to complete assignments within required timeframes.

• Previous experience as a secret shopper or in customer service is preferred but not required.

Compensation:

• $50 per authorized site visit; paid upon completion of each assignment.

• Independent contractor role (1099); you manage your schedule and assignments.