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Communications & Engagement Consultant
Communications & Engagement ConsultantECLARO • White Plains, New York, United States
Communications & Engagement Consultant

Communications & Engagement Consultant

ECLARO • White Plains, New York, United States
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  • [job_card.full_time]
[job_card.job_description]

HCM / ERP Communications & Engagement Support

Location :

White Plains, NY (Onsite / Hybrid)

Position Type : Contract

Role Overview

We are seeking a proactive and detail-oriented communications and engagement professional to join our change management team supporting the implementation of Workday HCM, SAP S / 4HANA, and Ivalua for a leading electric utility in New York state.

This role will primarily support communications and stakeholder engagement for the Workday HCM change management team, but will have frequent opportunities to collaborate with the SAP S / 4HANA (finance) and Ivalua (supply chain) change management team.

Key Responsibilities

  • Draft, edit, and potentially distribute clear, concise, and engaging communications—emails, newsletters, project updates, and intranet posts.
  • Partner with change management leads to schedule, plan, and facilitate employee engagement events such as town halls, roadshows, focus groups, and training sessions.
  • Assist in the creation and maintenance of change management collateral (FAQs, guides, presentation decks, infographics).
  • Maintain the project communications calendar and distribution lists, coordinating with other teams as needed.
  • Provide occasional support across the entire change management team with PMO activities (e.g., agenda setting, notetaking, action item tracking).
  • Help manage and respond to project communications channels (email boxes, internal forums), escalating as appropriate.

Key Qualifications

  • Experience supporting communications, engagement, or change management activities.
  • Outstanding written and verbal communication skills, with strong attention to detail.
  • Ability to create professional presentations and documents using Microsoft Office (PowerPoint, Word, Excel) and GenAI tools such as Copilot.
  • Comfortable coordinating events and supporting group meetings—both virtual and in-person—with the help from GenAI tools.
  • Self-starter mentality with a positive, collaborative approach to problem solving.
  • Professional presence, reliability, and ability to handle confidential information.
  • Familiarity with enterprise environments or large-scale transformations is a plus.
  • Local to Westchester County / White Plains area or able to reliably commute as business needs require.

    • Nice-to-Haves

  • Prior experience supporting Workday, SAP S / 4HANA, or other major system implementations.
  • Exposure to utilities, energy, or regulated industries.
  • Basic understanding of project management methodologies (Agile, Waterfall, etc.).

    • What You’ll Gain

  • The opportunity to work on a high-profile digital transformation program in the power and utilities sector.
  • Experience in leading-edge cloud and enterprise technology rollouts (Workday / SAP).
  • Skills building in change management, stakeholder engagement, and cross-functional partnership.
  • Mentoring from experienced change and project leaders.
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