Junior Software Trainer

A company is looking for a Jr Software Trainer to provide software training and support for employees at a federal agency.

Key Responsibilities

Complete internal training and stay updated on new automation tools

Teach in-person and remote classes, ensuring compliance with the contract Quality Assurance Plan

Provide on-call user support and assist in creating instructional materials

Required Qualifications

BA or BS degree from an accredited undergraduate program

2 years of teaching experience, preferably in an adult learning environment

Customer service and customer satisfaction focus

Proficiency in Windows 10, Microsoft Office, and basic computer skills

Ability to work a flexible schedule, including early mornings and late evenings