Server

Job Description

Job Description

A bold, artful collision of time and culture, traditional eastern mythology and seductive design created by world-renowned, two-michelin-starred chef tetsuya wakuda and 50 eggs hospitality group. wakuda captures the tension between traditional and modern japan in a bold and thoughtful way through cuisine, design, and art.

REPORTS TO : Restaurant Manager

KEY RELATIONSHIPS : Guests, Kitchen Staff, Stewarding Staff, F&B Staff

Job Description :

The server takes all orders and is responsible for creating the station’s rhythm and for knowing the status of all tables at all times. It is the responsibility of the server to provide accurate and constant communication of each table’s status to a manager when prompted. The server’s main purpose is to provide the guest with an enjoyable and memorable dining experience. This is done by delivering exceptional service, following the 4 Principles of Service and serving amazing dishes.

Requirements :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent verbal and written communication skills
• Excellent critical thinking and decision-making skills
• Must be able to maintain tact and cool under pressure
• Able to work flexible hours necessary including off hours, weekends and holidays
• Ability to have a highly motivated and energetic personality
• Ability to take initiative and exhibit flexibility
• Excellent guest service skills
• Have interpersonal skills to deal effectively with all business contacts
• Professional appearance and demeanor
• Able to effectively communicate in English, in both written and oral forms

Responsibilities :

every time, all the time

highest standards

changes in order to accommodate all special requests

person in the restaurant

level of guest satisfaction

Work Conditions :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

controls; reach with hands and arms; talk or hear; and taste or smell

Preferred :

Smarts, WSET, etc