Sea Logistics Operational Care Specialist, Revenue Care

Freight Logistics And Operations

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimizing processes and ensuring that inventory and shipments move efficiently. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

The Operational Care Specialist, Revenue Care, is a meticulous and proactive professional responsible for overseeing billing activities related to sea import accounts. This position is essential for ensuring timely and accurate invoicing, safeguarding financial accuracy, and driving continuous improvement across billing processes.

Responsibilities include : maintaining and organizing all billing files related to sea import accounts, generating client invoices based on quoted pricing within the designated billing period, reviewing and validating Gross Profit figures to ensure accuracy, ensuring all billing is completed accurately and submitted by month-end deadlines, collaborating with the operations team to ensure all necessary billing data is properly recorded in the system, processing files in compliance with company policies and procedures, partnering with the system process team to enhance automation within Operational Care workflows, continuously seeking opportunities to improve and streamline billing processes, and upholding and adhering to Quality, Safety & Health, Environment, Security & Dangerous Goods standards.

Qualifications include : 1+ year of experience in customer service, preferably within a logistics or freight environment, 1+ years of hands-on billing experience, with a focus on accuracy and timeliness, and proficient in Microsoft Office Suite, with intermediate-level skills in Excel.

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

Kuehne+Nagel is an equal employment / affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8 : 00am - 5 : 00pm EST; Monday through Friday or via e-mail at HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.