Are you passionate about technology and providing top-notch IT support? Look no further! Definitive Networks (DNI) is seeking an enthusiastic IT Technician to join our team. As a leading professional information technology consulting firm based in Pleasanton, we specialize in network design, cybersecurity, systems implementation, and fully managed IT support services. With clients throughout the Bay Area, DNI is committed to delivering exceptional customer service and ensuring our clients' technology needs are met. Join our talented team and take part in exciting projects, troubleshooting, and providing outstanding IT solutions!
In this role, you will be responsible for providing remote and hands-on technical support to clients, researching and identifying solutions to issues, diagnosing and troubleshooting technical problems, and maintaining detailed logs of all interactions within our Helpdesk and Project Management System. Additionally, you will have the opportunity to participate in various projects, including desktop rollouts, cloud and server builds/migrations, and network enhancements.
We are seeking candidates with a solid understanding of Windows 10 and Windows Server OS (2012 - 2022), and experience with Office 365 and networking fundamentals. Industry certifications like A+, Network+, or Security+, are also highly desirable.
Aside from technical skills, we emphasize strong business skills in our team members. Effective communication skills, both technical and non-technical, are essential to explain complex issues to clients in plain English. Excellent time management, professionalism, and the ability to work remotely and onsite while managing your own workload are crucial. We value individuals who are detail-oriented, proactive, and eager to learn and progress in their careers.
This full-time position offers a competitive salary ranging from $75,000 to $90,000 per year, depending on experience, and includes a quarterly bonus opportunity. We also offer a 4/10 schedule with a rotating day off, and the option to join our on-call team with additional compensation. If you're ready to take your IT career to the next level and work with a dynamic team, apply now.
Requirements
Benefits
IT Technician • Pleasanton, CA, US
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers...[internal_linking.show_more]
Monday - Friday, 9:00 am-5:00 pm.At least 2 years of technician support experience.We are excited to share a new opportunity for an IT Helpdesk Associate located in.This position is highly sought a...[internal_linking.show_more]
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.We design, build and service cutting-edge equipmen...[internal_linking.show_more]
Trusted Semiconductor Solutions provides integrated circuit development services from concept to qualified part delivery leveraging the best-in-class on-shore manufacturing capabilities.Trusted Sem...[internal_linking.show_more]
The company prides itself on a culture of trust, empowerment, respect, diversity, and communication, and on investing in employee development through programs like Leadership Passage.Engineer II – ...[internal_linking.show_more]
A reputable staffing firm is seeking a Sales Capture Lead for its Technology Consulting practice.The ideal candidate will have over 7 years of experience in selling transformational infrastructure ...[internal_linking.show_more]
Establish the networking environment by designing system configuration, directing system installationand defining, documenting and enforcing CoWrksstandards.Provides direct support to technical and...[internal_linking.show_more]
IT Management Corporation was established in 2009 as a new generation IT solution provider focusing on sustainability, network conversion, and business alignment.We’re a highly qualified and profes...[internal_linking.show_more]
The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment.You will be part of a supportive IT team focused on delivering reliable technology solutions and exception...[internal_linking.show_more]
Resolve computer support problems.This position is responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.This position responds to routin...[internal_linking.show_more]
Cerebras Systems builds the world’s largest AI chip, 56 times larger than GPUs.Our novel wafer-scale architecture provides the AI compute power of dozens of GPUs on a single chip, with the programm...[internal_linking.show_more]
Role: Datacenter Technician Location: Durham, NC / Milpitas, CA / Houston, TX / Colorado Springs, CO / Fort Collins, CO (Fully onsite) Duration: 12+ Months Requirements: Datacenter Plugin plug out ...[internal_linking.show_more]
Cyber Security Threat Analyst/Specialist - Senior Concord, CA 6 Months LOCAL CANDIDATES ONLY.The role is hybrid 3 days onsite (Tues, Wed, and Thurs) and 2 days wfh Payrate $75 - 100/hr TOP THINGS: ...[internal_linking.show_more]
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job...[internal_linking.show_more]
Take the next step in your career as our new Amazon IT Support Technician to assist with organizing, stocking, and general upkeep, coordinate tasks to ensure deadlines are met, and support the prep...[internal_linking.show_more]
DESCRIPTION Transform network infrastructure by joining our dynamic team! You'll be at the forefront of developing innovative solutions that drive network stability and scalability, using your tech...[internal_linking.show_more]
Job Description:** ITW Food Equipment Group LLC designs and manufactures commercial food equipment for food service and retail customers through its subsidiaries.The company's products include ware...[internal_linking.show_more]
If finding effective solutions and delivering exceptional service to customers sounds like your kind of job, Canon USA wants to hear your story.We're a leader in imaging technology, solutions, and ...[internal_linking.show_more]
