Talent.com
Director, Legal Operations (Chief of Staff)
Director, Legal Operations (Chief of Staff)ServiceTitan • Birmingham, AL, US
Director, Legal Operations (Chief of Staff)

Director, Legal Operations (Chief of Staff)

ServiceTitan • Birmingham, AL, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Director, Legal Operations (Chief Of Staff)

Ready to be a Titan? We are seeking a highly motivated, strategic, and results-oriented Director, Legal Operations (Chief of Staff) to partner directly with our Chief Legal Officer (CLO) and legal leadership. This critical role sits at the intersection of business strategy, legal expertise, and operational excellence. You will be instrumental in enhancing the effectiveness, efficiency, and technological maturity of the entire Legal Department. Your focus will be on driving budgeting and financial rigor, standardizing and improving legal operations, ensuring seamless coordination of key projects and workflows, and spearheading the evaluation and deployment of artificial intelligence (AI) tools to boost departmental productivity. This is an exciting opportunity for an operational leader with a passion for transforming the practice of law through technology and process optimization.

What You'll Do :

Strategic Budgeting & Financial Management

  • Own Legal team budget planning and management including outside counsel spend, technology investments, and headcount planning.
  • Develop and implement cost-saving strategies, managing external counsel and vendor spend.
  • Provide regular, detailed financial reporting and analysis to legal leadership.

Legal Operations & Process Optimization

  • Design, implement, and maintain robust legal processes that scale with ServiceTitan's growth trajectory.
  • Lead legal project management initiatives for complex transactions, policy rollouts, and training.
  • Establish and track key performance indicators (KPIs) and attainment of goals for the Legal team to measure workload, productivity, quality, and cycle times.
  • Collaborate across the Legal team to identify and tackle opportunities for standardization and streamlining of cross-functional legal workflows to eliminate bottlenecks and ensure consistency.
  • Project Coordination & Chief of Staff Duties

  • Act as a central coordinator for all significant Legal team projects and initiatives, ensuring alignment with the legal leadership's strategic priorities.
  • Develop and manage the departmental roadmap, tracking progress, identifying risks, and ensuring timely completion of goals across functions with the legal team.
  • Manage internal communications and meeting cadences for the legal leadership team, ensuring clear alignment and follow-up on action items.
  • Lead cross-training initiatives to build legal team capabilities and reduce single points of failure.
  • AI Strategy & Productivity Deployment

  • Lead the research, evaluation, piloting, and deployment of AI technologies for use cases both within the Legal team and in partnership with key Legal stakeholders.
  • Develop a risk-mitigated deployment strategy for new legal technology, focusing on data security, privacy, and ethical AI usage.
  • Champion the adoption of new legal technology and provide training and support to maximize department-wide utilization and productivity gains.
  • What You'll Bring :

  • Bachelor's degree in Business, Finance, Law, or a related field.
  • JD from accredited law school with active bar admission preferred.
  • Legal operations certification (e.g., CLOC) a plus.
  • 5+ years of legal operations, consulting, or business operations experience with at least 2 years in legal department operations at a technology company (SaaS a plus).
  • Strong financial acumen with experience in budget management, vendor negotiations, and cost optimization.
  • Project management expertise with ability to lead complex, multi-stakeholder initiatives.
  • Demonstrated experience with legal technology including contract management systems, legal research platforms, and workflow tools.
  • Deep understanding of the current legal technology landscape, including CLM, e-billing, matter management systems, and emerging AI tools for legal productivity.
  • Exceptional communication and interpersonal skills, with the ability to influence.
  • Be Human With Us :

    Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.

    What We Offer :

  • Flextime, recognition, and support for autonomous work : Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
  • Holistic health and wellness benefits : Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
  • Support for Titans at all stages of life : Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
  • At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

    ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $183,400 USD - $245,400 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

    [job_alerts.create_a_job]

    Chief Of Staff • Birmingham, AL, US

    [internal_linking.related_jobs]
    Litigation Paralegal

    Litigation Paralegal

    Adams and Reese • Birmingham, AL, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Assists attorneys in performing legal tasks in research, document production and overall legal support to the attorneys’ practice. Index, organize and analyze legal and other documents.Under t...[show_more]
    [last_updated.last_updated_30]
    Shift Leader

    Shift Leader

    PMTD Restaurants • Leeds, Alabama, United States, 35094
    [job_card.full_time]
    This role is about becoming a leader.You are now responsible for supervising and coaching others who need your direction and your help. You also own every shift you run.It is a great responsibility ...[show_more]
    [last_updated.last_updated_30]
    Shop Operations Assistant

    Shop Operations Assistant

    Pave America • Birmingham, AL, US
    [job_card.full_time]
    Pave America is a private equity-backed, fast-growing, and highly acquisitive facility services company.We have over 30 operating companies located in most of the major population centers in the U....[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Restaurant Manager

    Restaurant Manager

    LongHorn Steakhouse • Alabaster, AL, US
    [job_card.full_time]
    For this position, pay will be variable by location - See additional job details and benefits below.Legendary leadership certifies that our food, service, people and atmosphere are the best.Our Res...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Legal Operations Admin

    Legal Operations Admin

    Nathan & Nathan P.C. • Birmingham, AL, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Nathan & Nathan PC is growing! We are in search of a full time Legal Admin I to join our team in our Birmingham, AL office. We are a creditors' rights firm that is looking for competitive, self-...[show_more]
    [last_updated.last_updated_30]
    Manager

    Manager

    American Multi-Cinema, Inc. • Vestavia Hills, AL, United States
    [job_card.full_time]
    As a Manager, you'll lead operations and people with purpose-supporting AMC's Mission while bringing our Values to life.You'll drive results through coaching, communication, and ownership, and help...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    State Director

    State Director

    Sevita • Birmingham, AL, US
    [job_card.full_time]
    REM Alabama, a member of the Sevita family, provides services for children, adolescents and teens with social, emotional and behavioral challenges as well as other complex needs.Through our wide ra...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Executive Director of Capital Projects and Operations

    Executive Director of Capital Projects and Operations

    InsideHigherEd • Birmingham, Alabama, United States
    [job_card.full_time]
    The Executive Director of Capital Projects and Operations provides strategic leadership, management, and coordination of capital improvement and facilities operations. This position oversees capital...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Director of IT Solutions -Procurement, Sustainability - Legal & Compliance

    Director of IT Solutions -Procurement, Sustainability - Legal & Compliance

    Thermo Fisher • Birmingham, AL, US
    [job_card.full_time]
    Director Of It Procurement, Corporate Real Estate & Security, Sustainability.The Director, IT holds a pivotal leadership position within the Global Business Services (GBS) Enterprise Technology Or...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Wealth Management Middle Office Specialist Natural Resources and Real Estate (NRRE) Operations

    Wealth Management Middle Office Specialist Natural Resources and Real Estate (NRRE) Operations

    Regions Bank • Hoover, Alabama, USA
    [job_card.full_time]
    Thank you for your interest in a career at Regions.At Regions we believe associates deserve more than just a job.We believe in offering performance-driven individuals a place where they can build a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Restaurant Operations Manager

    Restaurant Operations Manager

    Waffle House, Inc. • Birmingham, Alabama, United States
    [job_card.full_time]
    Waffle House offers fantastic opportunities for growth and career advancement within the company! Our emphasis on promoting from within, coupled with the potential for leadership roles, creates a s...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Executive Director

    Executive Director

    Cahaba River Coalition • Birmingham, AL, United States
    [job_card.full_time]
    About the Cahaba River Coalition.The Cahaba River Coalition (CRC) is a newly unified environmental organization formed through the 2025 merger of Cahaba River Society and Cahaba Riverkeeper.Togethe...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Banquets

    Director of Banquets

    Sodexo Live! (Salary) • Birmingham, AL, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Job Listing : Director of Banquets.At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests...[show_more]
    [last_updated.last_updated_30]
    Chief Operating Officer

    Chief Operating Officer

    RM Staffing B.V. • Birmingham, AL, US
    [job_card.full_time]
    Reporting directly to the CEO, the COO ensures the company executes its strategy efficiently, drives operational scalability, and maintains a high-performance culture across all departments.Operati...[show_more]
    [last_updated.last_updated_30]
    Assistant Manager, Production - 279-Hoover- AL - Patton Chapel Rd (Hoover, AL)

    Assistant Manager, Production - 279-Hoover- AL - Patton Chapel Rd (Hoover, AL)

    Krispy Kreme Doughnut Corporation • Hoover, AL, United States
    [job_card.full_time]
    Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border Protection • Garden City, Alabama, US
    [job_card.full_time] +1
    Customs and Border Protection Officer (CBPO).A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.Customs an...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Legal Assistant

    Legal Assistant

    Jobot • Birmingham, AL, US
    [job_card.permanent]
    Legal Assistant / $$$ / Great Work Environment & Benefits!.This Jobot Job is hosted by : Anne-Laure McGrory.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resum...[show_more]
    [last_updated.last_updated_30] • [promoted]
    President - Multifamily Property Management Operations

    President - Multifamily Property Management Operations

    Korn Ferry • Birmingham, AL, United States
    [job_card.full_time]
    Korn Ferry has partnered with our client on their search for the role,.President - Property Management Operation.Gateway Management Company is seeking a President to lead performance accountability...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]