Implementation Manager

A company is looking for an Implementation Manager to lead customers through the implementation of software and services.

Key Responsibilities

Lead the implementation team and act as the primary liaison between stakeholders and customers

Manage project timelines, scope, and customer satisfaction throughout the implementation process

Document best practices and contribute to the continuous improvement of implementation processes

Required Qualifications

3-5 years of experience managing customer-facing projects or implementations with web-based software

2-3 years of hands-on experience configuring web-based software solutions

1-2 years of experience activating and configuring parcel carrier accounts

Knowledge of remote desktop access software

Ability to manage work schedules independently while meeting project timelines