Integrated Care Case Manager

Job Description

Job Description

Description :

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Center for Life Management (CLM) provides the area's most comprehensive array of outpatient mental health services for adults and elders. Our Integrated Care Program is an innovative approach to whole healthcare that encompasses the integration of treatment modalities for mental and physical health needs. Working together as a multi-disciplinary team, internal (CLM) and external (Lamprey Health Care) work as one entity to support individuals with comorbid health conditions.

The Integrated Care Case Manager provides care planning, resource identification, benefit coordination, service monitoring, internal and external care coordination, and community-based counseling support to assist clients with improving mental and physical health symptoms and behaviors that otherwise interfere with daily functioning and wellness goals. This is a full time, 35 hour per week position.

Major Functional Areas and Description of Duties

• Provide individual assessment to create care plans that specify presenting problems, objectives, interventions, and desired outcomes.
• Assist clients with applying for and maintaining adequate medical coverage to support consistent access to whole health care and treatment.
• Provide outreach, advocacy, coordination, resource identification, linkage and monitoring of internal and external supports and services.
• Provide counseling and Functional Support Services (FSS) in the home or other community-based setting as deemed appropriate for the objectives, interventions and desired outcomes identified in the client’s treatment plan.
• Provide Individual Therapeutic Behavioral Services (TBSI) to develop, apply, and reinforce coping strategies to reduce and / or ameliorate symptoms and behaviors that interfere with functioning and goal achievement.
• Provide Crisis Intervention (CI) when clients experience acute exacerbation of symptoms to ensure their safety within the home and / or community.
• Provide timely documentation on each service delivered in accordance with agency policies.
• Work collaboratively with other treatment team members, Healthy Together program, natural supports, and external providers, in particular CFI and their vendors, to ensure a wrap-around approach is provided for continuity of client care.
• Provide set case management contacts per month (eligible for incentive pay upon exceeding productivity expectation).
• Provide set hours of billable service each week to meet 28.571% of direct service key performance indicator expectation (eligible for incentive pay upon exceeding productivity expectation).
• Serve on appropriate committees, both internal and external, as determined by supervisor.
• Function professionally and in a manner that protects the integrity, confidentiality and rights of all patients.
• Execute all required services and documentation in accordance with agency policies and federal / state standards.
• Maintain professional memberships, licenses, accreditation, certifications, etc.
• Represent CLM in a professional and appropriate manner in all settings.
• Perform all other duties as assigned by supervisor.

Physical Demands and Working Conditions

The majority of the work will be office based and / or remote via telehealth. Some of the work will be visiting clients in the community and also in their homes. Manual dexterity is needed to use computers. The ability to sit for extended periods of time is required. Reliable transportation, a clean driving record, and proof of auto insurance coverage is required.

Benefits

At Center for Life Management we offer a robust benefits package because caring for our staff is just as important as caring for our clients. Benefits for benefits eligible employees include :

The Center for Life Management has partnered with New England College to offer a Master’s Degree! This is an exciting opportunity for CLM staff to earn a Master of Science in Clinical Mental Health Counseling (MS) degree in 3 years.

Who’s Eligible and What’s Required :

Join CLM and make your career dreams a reality!

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Requirements :

Qualifications, Skills and Experience