Patient Access Specialist II

Location :

Hurst Urgent Care Center

Department : Hurst Facility

Shift :

Varying Shifts (United States of America)

Standard Weekly Hours :

36

Summary :

Registration is a twenty-four (24) hour seven (7) day a week operation functioning as the nucleus of accurate patient information with direct public interface and timely service therefore the Patient Access Specialist must be detail oriented personable calm flexible honest and capable of handling difficult situations with tact and diplomacy. The incumbent will assist in providing access to services provided at the hospital and / or clinic. Knowledge of all tasks performed in the various Patient Access Service areas is necessary to provide optimum internal and external customer satisfaction and provide the opportunity for accurate reimbursement. This position is primarily responsible for the registration information for the patient visit obtaining patient demographic and third-party information with a high degree of accuracy. This position also requires timely completion preparation and deployment of legal ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. The incumbent is responsible for maintaining knowledge of JCAHO Patient Rights and Responsibilities HIPAA HMOs PPOs Commercial Payors and departmental / System policies and procedures. The incumbent is also responsible for scheduling appointments and performing front office intake functions. This position does not provide patient care but may be performed in a patient care area.

Education & Experience :

High School diploma or equivalent required.

Ability to type spell write or print legibly with general knowledge of personal computers required.

Strong interpersonal communication documentation and customer service skills required.

1-2 years of Hospital admissions or equivalent experience required.

Other hospital or physician office or equivalent experience required.

Medical terminology preferred.

Knowledge of health care insurance and managed care preferred.

Certification / Licensure :

CPR - required within 30 days of hire.

Hours :

Wednesdays : 10 : 00am to 10 : 30pm

Thursdays : 12 : 00noon to 6 : 00pm

Fridays : 12 : 00noon to 6 : 00pm

Saturdays : 10 : 00am to 10 : 30pm ( can vary due to the need of the clinic.)

About Us :

Cook Childrens Medical Center is the cornerstone of Cook Childrens and offers advanced technologies research and treatments surgery rehabilitation and ancillary services all designed to meet childrens needs.

Cook Childrens is an EOE / AA Minority / Female / Disability / Veteran employer.

Required Experience :

IC

Key Skills

Active Directory,Identity & Access Management,LDAP,SAFe,Assistive Technologies,Authentication,Pediatrics Experience,NVDA,Sailpoint,SSH,SSO,Oracle

Employment Type : Full-Time

Experience : years

Vacancy : 1