Field Support Chat RepresentativeVirtualVocations • Laredo, Texas, United States

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Field Support Chat Representative

VirtualVocations • Laredo, Texas, United States

[job_card.variable_days_ago]

[job_preview.job_type]

[job_card.full_time]

[job_card.job_description]

A company is looking for a Field Support Chat Representative - Remote.

Key Responsibilities

Assist Field Service Professionals with account maintenance and equipment scheduling via chat

Troubleshoot application issues and conduct pre-install and post-install surveys

Document interactions and provide solutions to reduce call volume

Required Qualifications

High School Graduate, GED, or equivalent

Availability to work Saturdays and complete 4 weeks of mandatory training with 100% attendance

Ability to type a minimum of 35 words per minute

Must provide own equipment meeting specified technical requirements

Must have a quiet and private work environment

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Field Representative • Laredo, Texas, United States

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