IT Support SpecialistVirtualVocations • Baton Rouge, Louisiana, United States
IT Support Specialist
VirtualVocations • Baton Rouge, Louisiana, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Support Specialist - IT.
Key Responsibilities
Provide technical assistance and customer service related to electronic medical record (EMR) applications
Support providers, end users, and patients with their technical needs
Utilize a ticketing system or Customer Relationship Management (CRM) tool to manage support requests
Required Qualifications
Associate degree or equivalent work experience
One year of related work experience in customer service and / or information technology systems support
Prior work experience in a healthcare environment and / or EMR is preferred
Experience working with a ticketing system or CRM tool is preferred
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