Engineering Manager

Job Description

Job Description

Favor’s mission is ‘Anything Delivered.' Our engineers make high-touch logistics happen. The Favor technology platform is the engine behind the business, enabling millions of Favors. Our technology efficiently manages the real-time assignment of Runners to Favors, facilitates communication between customers, Runners, and support, keeps thousands of customer and Runner mobile applications in sync, and more.

Do you get a thrill when you impact hundreds of thousands of users? Do you want to work for a purpose-driven, value-driven company in a high-growth environment? Our engineers create the tools and applications that connect our customers, Runners, merchants, and support teams. You will lead a team of engineers who build applications, services, and cloud infrastructure for Favor's product portfolio across multiple platforms including microservices, web, iOS, and Android. This Engineering Manager will be a part of the menu quality and integration squad, focusing on driving better customer outcomes through accurate, enriched menus and automated ordering. You will work closely with engineering and product leadership to instill a culture of quality and iterative development across all engineering disciplines and increase the quality, confidence, and reliability of everything Favor builds.

What you'll do :

• Manage a team of individual contributors, including responsibility for 1 : 1s, giving regular feedback,  performance management and career development conversations.
• Empower the team to deliver their very best.
• Facilitate goal-level creation across the broader function and work with other managers to support team-level goal setting.
• Understand the fundamentals of the business and ensure the technical roadmap aligns with the business opportunities.
• Identify and implement enhancements to standards, processes, and tools.
• Evaluate new technology solutions and partnerships to accelerate the engineering and product organization.
• Collaborate closely with product management and engineering as equal stakeholders in the product development process.
• Participate in architectural design and coordinate with other software engineering managers as needed to maintain a consistent approach across the suite of applications.
• Consistently strive to improve collaboration and communications.
• Partner with leaders to identify and plan capabilities required to meet customer needs.
• Collaborate with product managers and stakeholders to determine priorities and impact.

Skills you have :

Who you are :

Life at Favor

Where you’ll work : This is a hybrid role, meaning you’ll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin, Texas for the remaining work days. No matter where you work best, we foster an inclusive and flexible environment to support our workforce.

Benefits : We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in Favor delivery fee credit and H-E-B discounts!

Paid time off (PTO) : We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.

Learning and development : We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.

Community : Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.

Diversity, equity, and inclusion : At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. We review all resumes and qualifications with an open mind and encourage you to apply if this role interests you!

In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.