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Visualization Technical Support Specialist
Visualization Technical Support SpecialistVirtualVocations • Dallas, Texas, United States
Visualization Technical Support Specialist

Visualization Technical Support Specialist

VirtualVocations • Dallas, Texas, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Visualization Technical Support Specialist to manage customer support related to 3D viewing technologies.

Key Responsibilities

Investigate and resolve CAD / HOOPS / 3D viewing-related customer support issues

Determine escalation needs to internal teams or third-party vendors while minimizing unnecessary escalations

Manage communication with external vendors and prepare documentation on technical issues and resolutions

Required Qualifications

3+ years in a technical support or developer support role, preferably in a B2B software environment

Experience with 3D viewing technologies and CAD

Ability to run and debug a local development environment

Experience communicating with external vendors or technology partners

Familiarity with FreeCAD or other open-source CAD tools is a plus

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Technical Support Specialist • Dallas, Texas, United States

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