Workforce Analyst Opportunity
Do you have experience as a Workforce Analyst? Performing updates to agent profiles, schedules, tracking attendance, agent red flags, leave of absence and attrition. We're looking for someone who can manage multiple queues and optimize resources to meet business goals! Please apply, only if you : Have at least 1 year of proven experience as a Workforce Analyst in a call center environment. Shifts Available : 2pm - 11pm - Mon / Sat off 2pm - 11pm - Mon / Tu
Workforce Analyst • Fort Lauderdale, FL, US