Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits :

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

About our Agency :

Our agency has grown steadily over the years, beginning with our Franklin office in 2015, followed by our Plainfield location in 2019, and most recently, our Danville office in 2022. Today, were proud to have a team of 26 talented and driven individuals who are the heart of everything we do.

We offer competitive pay along with a comprehensive benefits package including PTO and sick time, a company retirement plan (after one year), group life insurance at the companys expense (with spouse / child coverage available), group medical, dental, and vision insurance, and the opportunity for customized travel bonus trips.

We look for individuals who are competitive, growth-minded, and motivated by their own why. People who thrive here are self-starters who want to win, value being part of a positive and competitive team environment, and genuinely care about helping customers through personalized insurance and financial service solutions.

What makes our agency special is our leadership and culture we provide the tools and freedom to succeed without micromanagement. Our team truly enjoys working together, supporting each other, and having fun while staying driven to be the best.

Were also proud to stay engaged with our community, actively participating in events throughout Johnson, Hendricks, and Marion Counties, and sponsoring programs at local high schools near our offices. If youre looking for a place where you can grow, compete, and make a meaningful impact, this could be the perfect team for you.

Job Description :

We are seeking a dedicated Account Specialist to join our team. As an Account Specialist, you will play a crucial role in maintaining customer relationships and ensuring the smooth operation of our agency.

This position primarily involves outbound communication via calls, emails, and texts to our existing customer base. You will handle back-end tasks such as managing past due accounts, assisting with insurance underwriting, and addressing customer inquiries that have been escalated to the corporate office. The ideal candidate must thrive in a fast-paced environment and be able to obtain insurance licenses.

Responsibilities :

• Establish and nurture relationships with customers through proactive communication.
• Efficiently manage assigned tasks and prioritize workload effectively.
• Thrive in a fast-paced environment, handling a high volume of activity daily.
• Promptly follow up with customers to address their needs and concerns.
• Utilize a customer-focused approach to educate customers on insurance options.

Salary : $40,000 - $50,000 per year

Hours : 8 : 30 am - 5 : 00 pm, Monday to Friday

If you are a motivated individual with excellent communication skills and a passion for customer service, we encourage you to apply for this exciting opportunity to contribute to our agency's success. Please submit your resume and cover letter detailing your relevant experience and qualifications. We look forward to welcoming you to our team!